The following will walk users through the process of logging into the phone so that they can access their assigned phone line(s).

Logging In to the Phone

Once the user is logged on to the phone, the device will remember the user's authentication info.  They should not need to re-login unless the phone is reset.

User Sign-on method

1) Sign in using the web
Your device should automatically come up to a screen with steps to get you signed in via the web.

This document covers how to check your Teams voicemail, change your greeting, and change voicemail options.

  Voicemail messages left for you on your Teams account are stored in your Exchange mailbox.  You can listen to your voicemail messages from Outlook and Microsoft Teams.

On this page, you can learn about the accessibility features available in Teams.

For a comprehensive list of all accessibility features Microsoft maintains a document with quick links to all features:

Accessibility tools for Microsoft Teams 

On this page, you can learn how troubleshoot various issues with Teams such as Audio, Video, and your display picture.

Always first ensure your Teams client is fully up to date and all peripherals are securely plugged into your device.  

Note: The Away Status is a on set 5 minute idle timer that cannot be changed. 

Here you can learn about all the various ways to Join a Teams meeting across all of your devices. All links provide instructions for Windows, Mac, iOS, Linux, and Android where applicable.

Join a meeting in Teams

Join a meeting without a Teams account

On this page, you can learn how to transfer a call to another person or to another number (such as to a cell phone) using Teams on Desktop and Mobile, configure Call Forwarding, call groups and simultaneous ring in Teams and how to use Delegation and its various features.

Call Transfers

Call Park

Meeting Hosting options and settings

Here you can learn about all the various ways to host a Teams meeting across all of your devices, but also managing features of those meetings. All links provide instructions for Windows, Mac, iOS, Linux, and Android where applicable. 

Using Teams to Schedule Meetings

Overview

This article provides an overview of settings related to notifications of incoming calls in Microsoft Teams.

Table of contents

Select one of the links to jump to a section of this article:

Microsoft Teams supports a variety of computer-connected and stand-alone devices for use with Voice over IP (VoIP) telephone service.

Customers can access the voice service through the Microsoft Teams (MS Teams) client on Windows, MacOS, Android, iOS, Linux, or a stand-alone IP Phone device.