Electronic Transcript Ordering
- Online Orders (Current Students) – Current students with an active Student Self-Service login can submit an electronic request https://apps.uillinois.edu/, “Registration & Records” tab. Payment must be entered at the time the request is submitted using an American Express, Visa, Discover, or MasterCard credit card.
- Online Orders (Former Students) – Former students without an active Student Self-Service login can also submit an electronic request. UIS has retained Credentials Inc. to accept orders over the Internet. If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at (847) 716-3005 to submit your transcript request. There is an additional operator surcharge for placing orders over the telephone. Payment must be entered at the time the request is submitted using an American Express, Visa, Discover, or MasterCard credit card.
UIS has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on our behalf. The PDF transcript that is produced using this service contains the identical information as a paper transcript and can be certified as unaltered by uploading th file to the company’s website. Credentials Inc. has also been granted the authority to respond to any inquiries regarding the transactions.
Paper Transcript Ordering
- Fax – Download and sign a copy of the transcript request form (pdf) and fax it to our office at (217) 206-6620. You must use an American Express, Visa, Discover, or MasterCard credit card to pay the fee when faxing in a request. Please be sure to include the credit card number, expiration date, security code and billing address on your request.
- Mail – Download and sign a copy of the transcript request form (pdf) or write and sign a letter giving the required information (name, address, University Identification Number or last four digits of the Social Security Number, last year and term attended, and where you would like the transcript sent). You may use the credit card portion of the transcript request form to pay by American Express, Visa, Discover, or MasterCard credit card. Please be sure to include the credit card number, expiration date, security code and billing address on your request. You may also send a check or money order with your letter (please do not send cash through the mail). Send your request to:
Office of Records and Registration
University of Illinois at Springfield
One University Plaza, UHB 1076
Springfield, IL 62703-5407
- In-person – Stop by the Office of Records and Registration, complete and sign a transcript request form (pdf), and pay the fee using exact cash, check or money order, American Express, Visa, Discover, or MasterCard credit card. Please be sure to include the credit card number, expiration date, security code and billing address on your request.
If you have any questions, please contact Records by calling (217) 206-6709 or emailing email@example.com.
Transcripts or Credentials from Other Institutions
Reuse of Transcripts or Credentials
All credentials presented (for admission, transfer articulation, etc.) become the permanent property of the University. They cannot be subsequently released to a student or to another individual or institution. In addition, it is not guaranteed that they will be held for reconsideration of admission for subsequent semesters.
Copies of Transcripts from Other Institutions
Transcripts and documents from other institutions are the property of UIS; once received these documents are retained by the Office of Records and Registration. Federal policy states that a student has the right to view these documents in his or her file. However, the University is not required to provide (or allow the making of) copies of these documents. Transcripts submitted to UIS become the property of UIS and cannot be returned to the student or forwarded to other institutions.
UIS and most colleges and universities have a policy that does not provide for the making of copies of transcripts from other institutions. On the surface, a policy that allows a person to see a document without copying it may seem odd, at best. There are, however, a number of reasons behind the policy:
- The documents are a reflection of a student’s record at the other institution at a particular time (like a snapshot) and therefore may not be complete. In fact, the record may have been added to or changed by the issuing institution.
- The current, complete, accurate, and official record of a student’s academic work is made available by the transcripting institution. UIS is concerned that those receiving and reviewing the record should always reference official documents, not copies.
- UIS has no way of knowing whether a student wishes to use a copy of a transcript from another institution to avoid having others see grades or information which may be considered by the student to be negative (e.g., incomplete grades, low grades). In other cases, students may have an account balance at the issuing institution and may therefore be prevented from obtaining an official transcript until such obligations are met. As a professional courtesy, UIS honors the desire of the issuing institution to have official records obtained directly from that institution. UIS expects other institutions not to make copies of UIS transcripts that may be found in their student files.