Department URL
What: UIS Directory maintenance
Impact: The UIS Directory will be read-only during maintenance. Users will be able to search but will not be able to update their biography, change their picture, etc.
When: Monday, March 24 starting at 9 a.m. Maintenance is expected to be completed by 1 p.m.
Questions/Concerns: Please reach out to ITS Client Services at techsupport@uis.edu or 217/206-6000
Thanks to campus and system-level financial support, ITS is in the process of implementing a campus-wide infrastructure refresh as part of our efforts to improve Wi-Fi performance. This is a multi-phase project with an expected projected completion date of August 2025.
During the transition for each building, laptops, tablets, and phones should automatically switch to the new Wi-Fi after a possible brief interruption in service.
UIS WiFi Upgrade
IT infrastructure acts as the foundation for all our technology operations. Having a robust infrastructure allows us to enable core functions, boost productivity and efficiency, ensure data security and compliance, support innovation and growth, and provide a competitive edge.
With campus and system-level financial support, ITS is implementing a campus-wide infrastructure refresh as part of our efforts to improve Wi-Fi performance. This is a multi-phase project; the timeline for each building is listed below with an expected projected completion date of August 2025.
AI Tools at UIS
Generative AI at UIS
Generative artificial intelligence (AI) is rapidly transforming how we approach teaching, learning, research, and administrative tasks at the University of Illinois Springfield. Our mission is to keep the UIS community informed about the latest AI tools, training, and resources while ensuring that the technology is used safely and ethically.
Dear Faculty,
We are receiving calls at the help desk from students who are having technical issues with their midterms because of the Respondus outage:
While the latest reports indicate that the situation is improving, I wanted to make sure that you are all aware of the outage in case it is impacting exams your students are taking today, and you want to extend deadlines as needed.
Our 2-Factor Authentication (2FA) partner, Duo, is reporting issues with SMS (text messaging) delivery of passcodes. Duo has identified the cause of the issue and is working to restore SMS service.
Duo Push notifications are not affected, and individuals are encouraged to utilize this option as it is the most secure and convenient while we wait for service to be restored.
Employee Development Series: Technology Tips & Tricks
We are excited to announce the next installment of the monthly Employee Development Series: Technology Tips & Tricks with Kara McElwrath on February 26 from 10:30 a.m. to noon.
AI Listening Session
Date: Wednesday, February 5
Time: Noon-1pm
Location: UHB 2021 or Zoom
Organizers: Jessica Baumberger, Layne Morsch, and Kara McElwrath
In an effort to improve building security, ITS Client Services (located in the lower level of Brookens Library) will not be available for in-person visits until 9am Monday through Friday. We will still be available for phone/chat/email support and by appointment for in-person visits from 8 a.m. to 9 a.m.
Cybersecurity Training and Awareness
The University of Illinois offers cybersecurity training and awareness to employees and students to help the university community learn good cyber-safety habits and stay safer online.