What Makes A Successful Online Facilitator?

The facilitator plays a vital role in developing and maintaining an online program that is effective, smooth, and that will support the realization of the planned learning outcomes. Faculty delivering courses online must be more than transmitters of knowledge; they must become facilitators of learning. Some highly seasoned instructors from the traditional on-ground environment will easily adapt to the online model, while others may find the transition challenging at first. The facilitator in the online environment must possess a unique set of tools to perform effectively.

Learning Styles and the Online Environment

Everyone has their own “style” for collecting and organizing information into useful knowledge, and the online environment can be particularly well suited to some learning styles and personality needs. For example, introverted students often find it easier to communicate via computer-mediated communication than in face-to-face situations. In addition, the online environment lends itself to a less hierarchical approach to instruction, which meets the leaning needs of people who do not approach new information in a systematic or linear fashion.

Developing Course Objectives

Objectives describe what learners will be able to do at the end of instruction, and they provide clear reasons for teaching. When writing objectives be sure to describe the intended result of instruction rather than the process of instruction itself.

Clearly defined learning objectives are useful for instructors, instructional designers and students:

References

In addition to personal experience, the following resources were referred to in the development of my methods and other information in this article.

Allessi, S.M. & Trollip, S.R. (1985). Computer-Based instruction: Methods and development. Englewood Cliffs, NJ: Prentice-Hall, Inc.

Chapman, B. (1995). Creating script-storyboards for interactive multimedia. Retrieved June 1, 2004 from http://www.ops.ltd.uk/download/white_papers/storyb.doc

Example Storyboards

Below I have included two storyboard examples to help demonstrate the uses described in this article. I usually create my storyboards on paper for projects that I complete on my own, so I have had to convert these for Web purposes. I have added comments not present in the storyboard as brackets.

Sample 1

The first example is from a tutorial presented within an HTML5 document.