Strategies for Using Chat as a Communication Tool
To conduct a useful learning experience, especially in an online course, it is important to have a focused chat. That is, one that focuses on a specific topic of discussion so that it is easier to keep some order to the chat.
In some chat programs, you can even save all or just a portion of chat sessions for future use. This feature could be used to post to a class discussion area so that students not able to attend the live chat can read others’ postings and not feel left out.