ITS provides students and employees with a campus user account (NetID) which allows access to campus services such as mail and Canvas, as well as to cloud services such as Box, Google Apps, and Office 365.

User accounts are not for life and will be de-provisioned upon meeting the conditions described below. Graduates of UIS may enroll in Email Forwarding for Life, which allows UIS graduates to opt-in and provide a personal email address that all messages sent to their account will be forwarded to.

User account de-provisioning is the process of removing the user accounts that are no longer eligible for access to UIS services. Students and employees are responsible for transferring any data/files/emails that they would like to keep to a personal account before their accounts is de-provisioned. Below are the conditions for user account de-provisioning for students and employees:

For Students:

After the start of each semester, any student account that has not been enrolled in courses in the last 3 semesters will be flagged for de-provisioning. Students will get an email notifying them that they have 30 days to clean out their accounts. At the end of the 30 days, the user account will be de-provisioned unless the student has re-enrolled in courses.

Exceptions: OPT (Optional Practical Training) students should sign up for Email Forwarding for Life so that they can continue to receive emails sent to their UIS email address. OPT is a period during which undergraduate and graduate students with F-1 status who have completed or have been pursuing their degrees for more than nine months are permitted by the United States Citizenship and Immigration Services (USCIS) to work for at most one year on a student visa towards getting practical training to complement their field of studies. F-1 students are usually permitted a total of 12 months of practical training.

For Employees:

An employee’s account is de-provisioned when their relationship with the University is terminated (as reflected in Banner). Please note that the last date of employment does not necessarily correspond to the date the employee record is terminated in Banner. If a department needs to expedite the de-provisioning of a former employee’s account, they can put in request to ITS. ITS can de-activate the account until the employee record is terminated in Banner.

Exceptions: Retirees and emeriti faculty are eligible to keep their UIS accounts for life. Their accounts will not be de-provisioned, unless requested by the employee.

Note: Each user is also assigned an Enterprise account. Enterprise accounts are never de-provisioned. They allow students to view their academic history, allow employees to view W-2s, etc. However, Enterprise accounts do not provide access to UIS campus services such as email, Canvas, or cloud services.