Navigating a new place can be overwhelming, especially if you are also trying to tackle public transit. But we’re here to help you to know what to expect when riding the SMTD buses in Springfield.
What Is SMTD?
SMTD is Springfield’s public bus system. Rides cost $1.25 per trip, or you can purchase a day pass for $3 — ideal if you're making multiple stops in a day.
You can pay for your ride in two ways:
- SMTD App: Load funds into your digital wallet and scan when boarding.
- Cash: Exact fare only — the bus does not give change. Instead, you'll receive a printed card with your remaining balance to use for future rides.
SMTD does not accept credit or debit cards on the bus.
Riding the Bus
Students use two different methods to find their bus route: Google Maps or the SMTD app. Download either app to see where the bus stop is, which bus to take and what time the bus will arrive.
Most routes run every 30 minutes, but service times can vary based on location and time of day. Always check the app before heading out.
"I wish I knew how punctual buses are here. In my country, ‘10 minutes’ is a loose concept. But in Springfield, if the app says 11:07 AM, it means 11:07 — not a minute more. Not a minute less. Even if it's running late, it mentions it on Google Maps."
Abhishekitha
Boarding and Getting Off the Bus
"Public buses here won’t stop unless you ask them to! In India, buses stop at every major junction, whether you like it or not. I sat there on my first ride in Springfield, fully expecting the driver to magically know my destination…only to get carried far past it."
Abhishekitha
Buses will not stop if no one is waiting at a stop and no one on board signals to get off. This is why some buses may appear to “skip” stops or arrive earlier than expected. To signal to the driver that you would like to get off at the next stop, pull the yellow cord that runs along the windows. If no one pulls the cord, the driver keeps going. If you are unsure where you are going, don’t hesitate to ask the drivers; they are very friendly.
Missed the Bus or Took the Wrong One?
It happens to everyone — especially when you're new. If you miss your bus or realize you're on the wrong route:
- Get off at the next stop.
- Use Google Maps or the SMTD app to re-route your trip.
- Wait inside a nearby store if it’s cold.
- Ask the bus driver or another rider for help — most are happy to assist.
Dress for the weather
Because bus times can vary, or you could need to take multiple busses, you may find yourself waiting outside for a few minutes. Usually, this isn’t bad, but when the temperature drops below zero, it can be quite dangerous. Make sure you invest in a winter coat, layers for underneath your coat, boots, gloves and ear muffs. It’s your toes, ears, nose and fingers that are most susceptible to frostbite.
Carrying Extra Items
If you’re carrying luggage, groceries or large items, consider asking a friend for a ride or using a rideshare service like Uber or Lyft. They’re typically around $8-$9. While the bus allows bags, there may not be enough space during busy hours. If this isn’t possible, consider bringing a friend to help you navigate the bus with extra items in tow.
Advice for New Riders
- Download the SMTD App: For live bus tracking and mobile payments.
- Learn key routes early: For example, Route 11 covers many major student stops.
- Carry quarters or dollar bills: Tap-to-pay doesn't work on these buses.
- Ask questions: Don’t be shy! Bus drivers are helpful.
- And yes, pull the yellow cord — that’s how you tell the driver you want to get off.