Paige Lavin in our office handles tuition waivers for employees, their children, and retirees, so she's your best resource. You can complete the form online at the Tuition Waiver Form, or reach out to Paige with any questions at pstuc2@uis.edu or 217-206-7078. If you call and she's away from her desk, leaving a voicemail is a great way to get a call back.

Your start date is confirmed through your Division Liaison (DL), so they're the right person to ask. You can find yours on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who that is.

You can find everything you need on the Remote Work Policy page, including the form. If you have a paper form to submit, you can send it to Kenzie at mwest22@uis.edu.

Your Division Liaison (or DL) is your main point of contact in HR. They handle most of the day-to-day employment matters for your department, so they're usually the fastest way to get an answer. Each area of campus is assigned a specific DL, and you can find yours on the HR Division Liaisons page, which lists each liaison and the departments they cover. If you're not sure who your DL is, just email uishr@uis.edu with your department name and your question, and we'll make sure it gets to the right person.

To request a pay rate change, send an email to Student Employment at studentemployment@uis.edu and include the following so they can process it without back-and-forth: the student's name, their UIN, the requested pay rate, and a brief justification for the increase.

These questions are handled by the University Payroll and Benefits Department (UPB), which is separate from HR. They're the right team for anything involving deductions, insurance benefits, or taxes. You can reach them by phone at 217-206-7144 or by email at benefits@uillinois.edu. Please note they work a remote schedule and aren't available for walk-ins. You can also learn more on the University Payroll and Benefits (UPB) page.

Once everything is in order, you'll receive confirmation through the approved electronic checklist — that's your green light. When the checklist is approved, your student is cleared to begin working. If you haven't received that confirmation and think your student should be ready to start, feel free to check in with Student Employment at studentemployment@uis.edu.

Questions about the Retirement and Recognition Ceremony go to Kelsea Hott. You can reach her at kbatt2@uis.edu.

New Employee Orientation (NEO) is held once a month and takes place virtually. You don't need to sign up separately; once your UIS email is active in the system, you'll receive an email invitation, usually the day before the session. If you're a new employee and haven't received your invite once your email is active, feel free to email uishr@uis.edu and we'll make sure you're included.

If you're running into trouble uploading or attaching your resume, our employment team can help sort it out. Email HREmployment@uis.edu, describe what's happening, and they'll walk you through it.

Our HR staff keep their own calendars, so the best way to set up a meeting is to email the person you need to see directly. If you're not sure who that is, email uishr@uis.edu with a quick description of what you need and we'll point you to the right person. When you email them, they'll get back to you to set up a time. Keep in mind they may not always be at their desk, so if you leave a voicemail or email, they'll return it as soon as they can.

To end a student's employment, contact Student Employment and they'll walk you through the process. You can reach them at studentemployment@uis.edu.

Concerns involving your supervisor are handled by Mark Owens in our office, and he's the right person to help you work through it. You can reach him at mowen1@uis.edu or by phone at 217-206-7096. If he doesn't answer right away, leaving a voicemail or email is a good way to get a call back.

As a new hire, questions about your background check or pre-employment testing go to your Division Liaison (DL). You can find yours on the HR Division Liaisons page. If you're unsure who your DL is, email uishr@uis.edu with your department and we'll help you get connected.

New hire paperwork is handled by your Division Liaison (DL). They'll walk you through the forms you need to fill out and make sure everything is processed correctly. You can find the right DL for your area on the HR Division Liaisons page. If you're not sure who yours is, email uishr@uis.edu with your department and we'll connect you.

All student pay increases are approved by Student Employment. If you'd like to request one, you can reach the team at studentemployment@uis.edu.

Graduate employee records are controlled by the student's home organization, so access is managed on their end rather than yours. If you need information from that record or help coordinating, Student Employment can point you in the right direction at studentemployment@uis.edu.

This is expected and nothing to worry about. All FWS, LLE, and Graduate Hourly positions end on the last day of the spring semester. If the student is continuing with you, they'll simply need to be rehired for the next term. If you have questions about restarting a position, Student Employment is happy to help at studentemployment@uis.edu.

Congratulations and welcome! Your New Hire Process Forms are handled by your Division Liaison (DL), who will guide you through each section. You can find your DL on the HR Division Liaisons page. If you're not sure who yours is, email uishr@uis.edu with your department and we'll connect you.

The Employee Development Series is coordinated by Kelsea Hott. For details or to get involved, email her at kbatt2@uis.edu.

For Public Service Loan Forgiveness (PSLF), you'll complete the employee portion of the form and then send it to us so we can certify the employer section. You can download the form here: PSLF form. Once you've filled out your part, email it to uishr@uis.edu and we'll take care of our section. One detail that's helpful to have on hand: the university's Employer Identification Number (EIN) is 37-6000511.

Most retirement questions, including anything involving the State University Retirement System (SURS), should be directed to SURS directly; you can reach them at 217-378-8800. On the UIS side, Kelsea Hott can confirm whether something needs to be completed by UIS or by SURS. The best approach is to email your Division Liaison (DL) and CC Kelsea at kbatt2@uis.edu (you can reach her by phone at 217-206-7021). You can find your DL on the HR Division Liaisons page. If SURS needs UIS to complete something, have them contact Kelsea and she'll take care of it.

Employee evaluation questions go to your Division Liaison (DL), who can walk you through the process for your department. You can find yours on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who to ask.

If you're having trouble uploading or attaching an updated resume, our employment team can help sort it out. Email HREmployment@uis.edu, describe what's happening, and they'll walk you through it.

Happy to help! For questions about your application status, send an email to HREmployment@uis.edu and include your name and the exact title of the job you applied for. That way the team can look it up quickly and get back to you with an update.