Bookstore Info

Be sure to visit the UIS Bookstore on the UIS campus to purchase commencement-related items.  Bookstore hours are posted online.

My guests or I will require assistance/accommodations for accessibility so who should I contact?

Graduates or Guests with an assistance/accommodation request should contact the Office of Records and Registration (217-206-7730 or commencement@uis.edu).

How do I update my bank info, address, or deductions, or view my W-2, W-4, and earnings statements?

You can take care of all of this yourself online through MyInfo. Log in at hr.uillinois.edu/myinfo to update your bank/direct deposit information, home address, deduction preferences, to view your tax documents (W-2 and W-4) and your earnings statements. It's the quickest way to manage these details on your own time.

I have a pre-approval question about a job posting. Who can help?

Pre-approval questions are handled by our employment team. Email HREmployment@uis.edu with the details and they'll get you an answer.

Who is my Division Liaison (DL)?

Your Division Liaison (or DL) is your main point of contact in HR. They handle most of the day-to-day employment matters for your department, so they're usually the fastest way to get an answer. Each area of campus is assigned a specific DL, and you can find yours on the HR Division Liaisons page, which lists each liaison and the departments they cover. If you're not sure who your DL is, just email uishr@uis.edu with your department name and your question, and we'll make sure it gets to the right person.

How long will the ceremony last?

The ceremony will last approximately 90 minutes to two hours.

How do I verify employment (employment verification)?

We're glad to help with employment verifications. These can't be done over the phone; we need a signed authorization form so we can release the information. You can email the signed authorization to uishr@uis.edu, or fax it to us at 217-206-7145. Please allow 2–5 business days for it to be processed and returned. You can find more details on the Employment Verification page.

iCard for Commencement Check In

If you have an iCard, please bring it to Commencement to expedite check in. If you do not have an iCard, you can check in using your UIN and NetID.

What happens before and during each commencement ceremony?

Graduates will check in at the Bank of Springfield Center prior to their ceremony.  Staff will then escort graduates to their seats.  Once the ceremony begins, the processional will begin (consisting of the platform party and faculty).  After several ceremonial pieces, students will walk across the stage, have their name announced, receive a UIS diploma cover, and have their photo taken by a professional photographer with the Chancellor.

How do I submit a resignation?

Resignations are handled through your Division Liaison (DL), who will let you know exactly what's needed and make sure everything is processed properly. You can find your DL on the HR Division Liaisons page. If you're unsure who to reach out to, email uishr@uis.edu with your department and we'll connect you.

When and where are diplomas mailed?

At commencement, diploma covers are presented to students by the Chancellor. Official diplomas are 8.5×11 inches and are sent by first-class mail to each student’s diploma address approximately nine weeks after your conferral date. Check your address by logging into Student Self-Service to ensure your correct address is on file. 

When will I be able to purchase a cap and gown?

Upon completion of the online Intent to Participate form, graduates will receive a link to purchase their regalia and other items (such as invitations) through Herff Jones.

Who do I contact about the Retirement and Recognition Ceremony?

Questions about the Retirement and Recognition Ceremony go to Kelsea Hott. You can reach her at kbatt2@uis.edu.

Can graduate students hold multiple positions?

They can, within some limits. Domestic graduate students may work up to 25 hours per week, as long as they're not in a GA, ILSIP, or PAR role. Because hour limits and appointment restrictions need to be monitored carefully, it's worth confirming the specifics before adding a position. Student Employment can help you check eligibility at studentemployment@uis.edu.

Why hasn't a requested raise been approved?

Usually it comes down to one of two things: either a formal request wasn't submitted to Student Employment, or the HRFE transaction is missing a required job comment. Double-check that a request was sent and that the job comment is included, and if it still hasn't gone through, Student Employment can help you sort it out at studentemployment@uis.edu.

How do I request a pay rate change?

To request a pay rate change, send an email to Student Employment at studentemployment@uis.edu and include the following so they can process it without back-and-forth: the student's name, their UIN, the requested pay rate, and a brief justification for the increase.

Why is my student no longer active after spring?

This is expected and nothing to worry about. All FWS, LLE, and Graduate Hourly positions end on the last day of the spring semester. If the student is continuing with you, they'll simply need to be rehired for the next term. If you have questions about restarting a position, Student Employment is happy to help at studentemployment@uis.edu.

How do I know when a student is cleared to begin work?

Once everything is in order, you'll receive confirmation through the approved electronic checklist — that's your green light. When the checklist is approved, your student is cleared to begin working. If you haven't received that confirmation and think your student should be ready to start, feel free to check in with Student Employment at studentemployment@uis.edu.

Questions about paycheck deductions, insurance benefits, or taxes

These questions are handled by the University Payroll and Benefits Department (UPB), which is separate from HR. They're the right team for anything involving deductions, insurance benefits, or taxes. You can reach them by phone at 217-206-7144 or by email at benefits@uillinois.edu. Please note they work a remote schedule and aren't available for walk-ins. You can also learn more on the University Payroll and Benefits (UPB) page.

I need a password reset for the job application system. What do I do?

No problem, password resets for the job application system are handled by our employment team. Just email HREmployment@uis.edu and let them know you need help getting back into your account, and they'll assist you.

How do I find a student job on campus?

All student positions are posted on Handshake, which you can reach through UIS CareerConnect. Every open student job is listed online, so that's the one place to look, there's no separate list. Take a look and apply to any that fit!

I was just hired. Who do I contact about my New Hire Process Forms?

Congratulations and welcome! Your New Hire Process Forms are handled by your Division Liaison (DL), who will guide you through each section. You can find your DL on the HR Division Liaisons page. If you're not sure who yours is, email uishr@uis.edu with your department and we'll connect you.

NetID Access

Your NetID will remain active for three (3) semesters after graduation. After that time, you will no longer be able to use your NetID to access email, Canvas, or other campus services such as Box, Office 365, etc. Please see the User Account Lifecycle for NetIDs policy for more information.

I applied for a job. How do I check my application status?

Happy to help! For questions about your application status, send an email to HREmployment@uis.edu and include your name and the exact title of the job you applied for. That way the team can look it up quickly and get back to you with an update.

Who handles employee evaluations?

Employee evaluation questions go to your Division Liaison (DL), who can walk you through the process for your department. You can find yours on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who to ask.