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My paper transcript hasn’t arrived yet. What are my options?

If the transcript was sent directly to a third party (e.g., university, employer), we can send a duplicate copy at no charge if two weeks have passed since the first copy was sent. If the transcript was addressed to the student directly, the student will have to submit a new request, including payment. If the first transcript is returned to us as undeliverable, we will refund the student for that copy.

Is there tracking for outgoing UIS transcripts?

Paper transcripts are sent via first class mail and do not include tracking information. Electronic transcripts are sent shortly after they are authorized by our office. If you requested your transcript via the TranscriptsPlus system, notifications will be sent to the email address you provided on the first page of the order form. All requests require a minimum of one full business day to process.

How do I view my unofficial transcript?

UIS does not issue printed unofficial transcripts. If you still have access to your UIS account, you may log into Student Self-Service (https://apps.uillinois.edu/), go to “Home Page,” and then “View Academic History.” On that screen, you should be able to view/print your unofficial transcript. Please be aware that the “View Academic History” option will not be available if the student has outstanding holds.

I was supposed to participate in last year’s commencement, but didn’t. Can I participate this year?

No. Students can only participate in the commencement in which they are first eligible (based upon the term for which the student submitted an online graduation application). Students cannot participate in more than one ceremony for the same degree program. Therefore, if you were eligible to participate in a previous year’s commencement, you are ineligible to participate this year.

How do I order an e-Diploma?

You may order an eDiploma through the Online Diploma Service which is available through our official diploma vendor, The Michael Sutter Company. Your UIS eDiploma is a Signed and Certified PDF of your original paper diploma used for easy diploma verification purposes. The UIS eDiploma is a one-time charge of $10. You will receive your eDiploma within minutes of ordering after all degrees have been conferred for the applicable semester. You can then share your eDiploma as often as you need.

I lost my copy of my original paper diploma or graduate certificate from UIS. How do I get a new copy?

Order your replacement diploma easily online. You will be able to choose Standard Delivery or Express Overnight Delivery. There is a $30.00 charge for your diploma replacement. Your Diploma will be printed and mailed within 1-2 days of your order. If you are a graduate of Sangamon State University (SSU) and would like an official duplicate SSU diploma, please contact the Office of Records and Registration by phone (217-206-7730) or email (registrar@uis.edu).