Information Technology Services

Information Technology Services (ITS) advances the mission of UIS by ensuring reliable core systems and network infrastructure, excellent technology support, and promoting and assisting technology integration into the curriculum and business processes.

For more information about ITS, including policies, our strategic plan, governance, archived newsletters, our staff, and more, please visit the About ITS webpage.

Average Blackboard Student Users Per DayAverage Blackboard Logins per DayAverage Blackboard Faculty Users per Day

Ways to Connect

With UISWiFi, portable devices can now establish a secure connection with the UIS network and the Internet without the need for VPN software.

Find more Ways to Connect »

Teaching and Learning Resources

In an effort to encourage successful integration of technology into the university experience, the Instructional Support and Training team provides training, support, and production services

Find more information about Teaching and Learning Resources »

IT Security

“Among the most serious economic and national security challenges we face are cyber threats. America’s economic prosperity and competitiveness in the 21st Centurty depends on effective cybersecurity.”

Find more information about IT Security »

ITS Services

The role is to fulfill the mission of the University by ensuring campus-managed network and communications systems and services are operated securely and efficiently.

Find more ITS Services we offer »

ITS Client Services Help Desk | Located in the Lower Level of Brookens | BRK 180 / Media LabChat with ITS Live Chat Link is on the bottom right of the pageCall ITS at (217)206-6000Email ITS at techsupport@uis.edu

 

ITS Support

ITS Client Services is the primary point of contact for technology questions, problems and issues. This service is available to all UIS faculty, staff, and enrolled students.

Find more information about ITS Support »

Location and Hours

Client Services, BRK 180
Located in the Media Lab
Mon-Thur | 8:30am to 10pm with phone support starting at 8:00am
Friday | 8:30am to 5pm with phone support starting at 8:00am
Saturday | 10am – 2pm
Sunday | 2pm – 10pm

Contact

217.206.TECH
217.206.6000
Toll Free: (877) 847-0443
Email: techsupport@uis.edu
Submit an online request

Check the status of a request, reopen a request, or add a comment to an existing request:

UHB Computer Lab
217.206.7100

UIS Information Security
Email: InfoSec@uis.edu

Live Help