The Student Loan Code of Conduct is based upon Section 493 of the HEOA and shall be interpreted consistently with its provisions and any regulations promulgated there under. The determination of whether conduct of a UIS officer, employee, or agent falls within this Code shall be made by the Office of Financial Assistance, in consultation with the Office of the Legal Counsel. All questions regarding this Code should be directed to the Director of Financial Assistance at 217-206-6724.
If there is uncertainty as to whether conduct falls within the restrictions of this Code, officers, employees, and agents must consult with the Director of Financial Assistance in advance of proceeding with the conduct. Officers, employees, and agents subject to this Code who receive any of the “gift” exceptions identified in paragraph 2 must also report them in writing to the Director of Financial Assistance.
Ban on Revenue Sharing
University of Illinois at Springfield shall not enter into any revenue-sharing arrangements with any lender. This includes any arrangement between UIS and a lender that results in the lender paying a fee or other benefits (such as a share of the profits) to UIS, its officers, employees or agents, as a result of the University recommending the lender to students or their families.
Ban on Gifts
UIS has a Gifts to Employees Policy (“Gifts Policy”) that outlines guidelines and restrictions associated with the acceptance of gifts offered by third parties to University employees and business units. In addition to the Gifts Policy, UIS officers, employees, and agents employed by the Office of Financial Assistance or otherwise responsible for education loans will also be bound by the following gift restrictions:
No UIS officer, employee, or agent employed by the Financial Assistance office or otherwise responsible for education loans shall solicit or accept any gift from a lender, guarantor, or servicer of education loans. This ban even applies to gifts whose value falls below the limits of UIS’s Gifts Policy. For the purposes of this Code, the term “gifts” includes but is not limited to any cash, gratuity, favor, discount, entertainment, hospitality, loan, or other item having a monetary value of more than a de minimus amount. The term as used herein includes a gift of services, transportation, lodging, or meals, whether provided or paid for directly or reimbursed after the expense has been incurred. A gift from a lender, guarantor, or servicer of education loans to a family member or other acquaintance of an individual subject to this code is prohibited if (1) given with the individual’s knowledge and acquiescence, (2) with reason to believe it was given because of his or her official University position. For additional restrictions on gifts, please refer to UIS’s Gifts Policy.
Ban on Contracting Arrangements
No UIS officer, employee, or agent employed in the Office of Financial Assistance or otherwise responsible for education loans shall accept from any lender or its affiliate any fee, payment or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to or on behalf of a lender, guarantor, or servicer of education loans.
Ban on Certain Interactions with Borrowers
For any private student loan borrower, UIS will not assign the borrower’s loan to a particular lender or refuse to certify, or delay certification of, any loan based on the borrower’s selection of a particular lender or guaranty agency.
Ban on Offers of Funds for Private Loans
UIS shall not request or accept from any lender any offer of funds to be used for private education loans, including an opportunity pool loan, to students in exchange for the institution providing concessions or promises regarding providing the lender with a specified number of loans or loan volume, or a preferred lender arrangement for such loans.
Ban on Staffing Assistance
UIS shall not request or accept from any lender any assistance with call center staffing or Office of Financial Assistance staffing. However, this Code shall not be construed to prohibit UIS from requesting or accepting assistance from a lender related to professional development training, financial counseling materials (provided they disclose the identity of any lender that assisted in their preparation), or short-term, non-recurring staffing during local, state, or federal emergencies.
Ban on Advisory Board Compensation
No UIS officer, employee, or agent employed in the Financial Assistance office or otherwise responsible for education loans, who serves on an advisory board, commission, or group established by lenders or guarantors, shall receive anything of value from the lenders or guarantors except for reimbursement of reasonable expenses incurred in serving on such board, commission, or group.
Ban on Other Conflicts of Interest
UIS has a Conflicts of Interest Policy which requires University employees to either refrain from or disclose their involvement in matters where any conflict or appearance of conflict between personal and University interests exists. In addition to this Conflicts of Interest Policy, all UIS officers, employees, and agents employed in the Office of Financial Assistance or otherwise responsible for education loans are prohibited from having any conflicts of interest with respect to their responsibilities for Title IV education loans.
In addition to the items above, as a member of the National Association of Student Financial Assistance Administrators (NASFAA), UIS also follows the standards established in NASFAA’s Statement of Ethical Principles and Code of Conduct for Institutional Financial Assistance Professionals.