Checking your Holds in AdviseU on the UIS Mobile App
- Open the UIS Mobile App
- UIS Mobile App Version must be V1.0.7 or greater
- Learn how to Check your UIS Mobile App Version
- Select Academics > AdviseU > Holds
- Follow the instructions for each hold to clear it.
Checking your UIS Mobile App Version
- Open the UIS Mobile App on your device
- Click on the Profile /Settings Icon in the upper right corner of the screen
- On the Settings page below the "Mobile App Support" option the current version of your app will be listed
- If the APP Version is below V1.0.7 then you will need to update your app through your device's App Store
Microsoft Windows 10 End-of-Life
Microsoft announced the end-of-life date for the Windows 10 Operating System as October 14, 2025. After this date, no further updates or security patches will be available for Windows 10. UIS Information Technology Services has developed the following plan to upgrade to Windows 11.
The release of Windows 11 brought with it more stringent modern hardware requirements as it introduces new security features. Older devices (devices purchased in 2018 or earlier) may not be compatible with the upgrade to Windows 11, necessitating a replacement of the device.
Email, Using the Report Spam Outlook Add-in
What does the Report Spam add-in do?
Click on the add-in to report a message as suspicious or to allow or block senders. If you report a message as suspicious, the entire the email message—complete with the original email headers—is submitted for analysis. Technology Services uses the information to improve detection of malicious messages and to appropriately respond to those already delivered.
How do I protect my Zoom sessions from AI Bots?
What are they?
They’re third-party services like OtterPilot (from otter.ai), fireflies.ai, and read.ai that offer AI based note-taking services by recording meetings. These external third-party services are not supported by UIS.
How Do I Change my Default Display Name in Zoom?
You can change your Zoom Display Name at uis.zoom.us/profile. This will set the default name that appears when you join Zoom meetings while logged into your UIC Zoom account.
Preferred Name & Personal Pronouns
University Systems
For students, updating the preferred name listed in these steps will update in certain University systems including class rosters, the display name in Banner Self-Service, and the display name in Blackboard, most online phone directories, and on the University i-card.
To set or change your preferred first name* in University Systems:
Zoom, Live Transcription
Client requirements:
The Live transcription feature has been confirmed to work with the following Zoom clients:
Mobile Credentials
- From the UIS Mobile app, tap i-Card, and then HID Door Access.

- The next screen will show a user’s status (which i