International Travel Policies

UI International Travel Safety Policy

This University of Illinois System policy establishes the baseline for travel abroad. It includes directives regarding travel registration, insurance, orientations, national and international laws, and programmatic reviews.

UI System International Insurance Requirements

University of Illinois System employees traveling internationally for business must follow system and university travel policies, including registration and insurance enrollment. The International Travel Insurance Requirement policy defines these.

UIS International Travel Procedure

UIS' International Travel Safety Procedure requires pre-approval and ensures employees and students on University-sponsored International Travel secure comprehensive insurance and have essential information for safe decisions.

For non-international business travel, visit the Business Travel page on Orbit.

UIS International Travel Safety Policy

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REQUIRED

  1. Seek written pre-approval of any business travel (defined as travel for which you plan to seek reimbursement with university, external or donor funding) prior to any purchases or plans that obligate expenses for your travel.
    1. If the proposed travel is for UIS business (regardless of funding source) you must:
      1. Obtain prior written approval from your direct supervisor, dean, and division vice chancellor using this International Travel Request Form.
      2. Follow the System International Travel Safety Policy, Travel Reimbursement Rules, and travel guidelines.
      3. Enroll your UIS business travel after pre-approval and obtain free travel insurance covering your travel. Enroll here.
    2. If the proposed travel is for a UIS activity but paid for by an outside entity, you must also get approval from:
      1. University Ethics and Compliance (UIS activity paid by an outside entity), and/or
      2. UIS Research and Sponsored Programs (outside activities).
  2. Only copies of data should be transported, domestically or internationally. Original UIS-owned data should be retained on campus or in UIS-supported cloud storage.
  3. Understand the security required for your data—specifically if you work with human subject identifiable information, export-controlled information, data under a confidentiality agreement, data related to intellectual property, etc.

If you do not have written pre-approval at all levels and/or fail to enroll in and provide proof of travel insurance prior to travel, you will not be reimbursed.Please note: Each Division may have stricter travel policies at the Vice Chancellor’s discretion.

RECOMMENDED

  1. Inform your unit (Department, College, Center, or other) information technology/computer support group.
  2. Confirm that any devices that will travel are backed up.
  3. Update software, including installing encryption and utilizing VPN on all hardware that will travel, including laptops, tablets, iPads, and mobile phones.
  4. Consult the Export Control Compliance Officer for training on Export Controls, including but not limited to the “tools of the trade” exception, time limits, restricted party screening with Visual Compliance, the Office of Foreign Assets Control (OFAC) administration of and enforcement of U.S. trade and economic sanctions.
Policy/ProcedureFaculty & StaffStudentsRSOs
International Travel pre-approval procedure LINK TO FORMRequired.Required.Required.
Enroll in university-approved international insurance here: Health Safety and InsuranceRequired.Required.Required.
Registration in the Smart Traveler Enrollment Program (STEP).Required for high-risk destinations. Required if traveling with students.
Highly encouraged for all other travel.
Required.Required.
Approval of Travel to High-Risk Destinations.Travel Advisories Travel.State.gov Approval required for Level 4. Review required for Level 3.Approval required.Approval required.
Export Control requirements apply to specific information or technology exported or travel to any of seven countries.Required.Required.Required.
Who do I contact about new hire paperwork?

New hire paperwork is handled by your Division Liaison (DL). They'll walk you through the forms you need to fill out and make sure everything is processed correctly. You can find the right DL for your area on the HR Division Liaisons page. If you're not sure who yours is, email uishr@uis.edu with your department and we'll connect you.

I have a question about Cornerstone, Banner, JDXpert, or the I-9 Tracker. Who can help?

Questions about Cornerstone, Banner, JDXpert, or the I-9 Tracker are handled by your Division Liaison (DL). They can help you navigate these systems or get you to the right resource. You can find your DL on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who yours is.

I need to update the references submitted with my application. What do I do?

If you're running into trouble updating your references , our employment team can help sort it out. Email HREmployment@uis.edu, describe what's happening, and they'll walk you through it.

Where do I find the Remote Work Agreement?

You can find everything you need on the Remote Work Policy page, including the form. If you have a paper form to submit, you can send it to Kenzie at mwest22@uis.edu.

Who do I contact about the Retirement and Recognition Ceremony?

Questions about the Retirement and Recognition Ceremony go to Kelsea Hott. You can reach her at kbatt2@uis.edu.

How do I know when a student is cleared to begin work?

Once everything is in order, you'll receive confirmation through the approved electronic checklist — that's your green light. When the checklist is approved, your student is cleared to begin working. If you haven't received that confirmation and think your student should be ready to start, feel free to check in with Student Employment at studentemployment@uis.edu.

How long does a pay rate change take to process?

Processing times can vary depending on the request and the time of year, so there isn't a fixed turnaround. If you'd like a status update on a specific request, just check in with Student Employment at studentemployment@uis.edu.

How are AP or Faculty positions submitted by a department?

Academic Professional (AP) and Faculty positions are submitted through your Division Liaison (DL), who coordinates the process with your department. Reach out to your DL to get started; you can find yours on the HR Division Liaisons page. If you're unsure who to contact, email uishr@uis.edu with your department name and we'll point you in the right direction.

I'm having a paycheck issue or have a salary question. Who do I contact?

For paycheck issues or salary questions tied to your position, your Division Liaison (DL) is the best place to start. You can find yours on the HR Division Liaisons page. (Note: questions specifically about paycheck deductions, insurance benefits, or taxes are handled separately by University Payroll and Benefits; there's a separate FAQ for those.) If you're not sure who your DL is, email uishr@uis.edu with your department and we'll help.

I'm having an issue with my resume in the application system. What do I do?

If you're running into trouble uploading or attaching your resume, our employment team can help sort it out. Email HREmployment@uis.edu, describe what's happening, and they'll walk you through it.

What is New Employee Orientation (NEO) and when is it?

New Employee Orientation (NEO) is held once a month and takes place virtually. You don't need to sign up separately; once your UIS email is active in the system, you'll receive an email invitation, usually the day before the session. If you're a new employee and haven't received your invite once your email is active, feel free to email uishr@uis.edu and we'll make sure you're included.

Who do I contact about the Employee Development Series?

The Employee Development Series is coordinated by Kelsea Hott. For details or to get involved, email her at kbatt2@uis.edu.

Why is my student no longer active after spring?

This is expected and nothing to worry about. All FWS, LLE, and Graduate Hourly positions end on the last day of the spring semester. If the student is continuing with you, they'll simply need to be rehired for the next term. If you have questions about restarting a position, Student Employment is happy to help at studentemployment@uis.edu.

Why hasn't a requested raise been approved?

Usually it comes down to one of two things: either a formal request wasn't submitted to Student Employment, or the HRFE transaction is missing a required job comment. Double-check that a request was sent and that the job comment is included, and if it still hasn't gone through, Student Employment can help you sort it out at studentemployment@uis.edu.

I have a question about time reporting. Who can help?

Time reporting questions are handled by your Division Liaison (DL), since the process can vary a bit by department. Your DL can walk you through how and when to report your time. You can find yours on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who that is.

How do I schedule an appointment with HR?

Our HR staff keep their own calendars, so the best way to set up a meeting is to email the person you need to see directly. If you're not sure who that is, email uishr@uis.edu with a quick description of what you need and we'll point you to the right person. When you email them, they'll get back to you to set up a time. Keep in mind they may not always be at their desk, so if you leave a voicemail or email, they'll return it as soon as they can.

I want to upload an updated resume. What do I do?

If you're having trouble uploading or attaching an updated resume, our employment team can help sort it out. Email HREmployment@uis.edu, describe what's happening, and they'll walk you through it.

Who do I contact with retirement questions?

Most retirement questions, including anything involving the State University Retirement System (SURS), should be directed to SURS directly; you can reach them at 217-378-8800. On the UIS side, Kelsea Hott can confirm whether something needs to be completed by UIS or by SURS. The best approach is to email your Division Liaison (DL) and CC Kelsea at kbatt2@uis.edu (you can reach her by phone at 217-206-7021). You can find your DL on the HR Division Liaisons page. If SURS needs UIS to complete something, have them contact Kelsea and she'll take care of it.

How do I request an Authorization for Release of Employment Records for Sexual Misconduct in Prior Employment?

This request can't be handled over the phone; we'll need it in writing. Please email your request to uishr@uis.edu and our office will follow up with the next steps.

Can a graduating student work over the summer?

It depends on the student's status. Domestic students may continue working through their spring eligibility. International students, however, may not work past their graduation date. Because international student employment comes with additional rules, it's a good idea to review the International Student Employee Resources page, or reach out to Student Employment at studentemployment@uis.edu with specific questions.

How do I transfer a student to another department?

To transfer a student to another department, contact Student Employment and they'll guide you through the steps. You can reach them at studentemployment@uis.edu.

Who do I ask about faculty leave?

Faculty leave questions go to your Division Liaison (DL), who can explain your options and next steps. You can look up the DL for your college or department on the HR Division Liaisons page. If you're not sure who yours is, email uishr@uis.edu with your department and we'll help.

I applied for a job. How do I check my application status?

Happy to help! For questions about your application status, send an email to HREmployment@uis.edu and include your name and the exact title of the job you applied for. That way the team can look it up quickly and get back to you with an update.

I was just hired. Who do I contact about my New Hire Process Forms?

Congratulations and welcome! Your New Hire Process Forms are handled by your Division Liaison (DL), who will guide you through each section. You can find your DL on the HR Division Liaisons page. If you're not sure who yours is, email uishr@uis.edu with your department and we'll connect you.

How do I verify employment (employment verification)?

We're glad to help with employment verifications. These can't be done over the phone; we need a signed authorization form so we can release the information. You can email the signed authorization to uishr@uis.edu, or fax it to us at 217-206-7145. Please allow 2–5 business days for it to be processed and returned. You can find more details on the Employment Verification page.

Questions about paycheck deductions, insurance benefits, or taxes

These questions are handled by the University Payroll and Benefits Department (UPB), which is separate from HR. They're the right team for anything involving deductions, insurance benefits, or taxes. You can reach them by phone at 217-206-7144 or by email at benefits@uillinois.edu. Please note they work a remote schedule and aren't available for walk-ins. You can also learn more on the University Payroll and Benefits (UPB) page.

Why can't I access my student's HRFE record?

Graduate employee records are controlled by the student's home organization, so access is managed on their end rather than yours. If you need information from that record or help coordinating, Student Employment can point you in the right direction at studentemployment@uis.edu.

Can Federal Work-Study students exceed their award?

Yes, they can. Just keep in mind that once a student reaches their Federal Work-Study award limit, the department becomes responsible for the student's wages from that point on. If you'd like help monitoring where a student stands relative to their award, Student Employment can assist at studentemployment@uis.edu.

How do I submit a resignation?

Resignations are handled through your Division Liaison (DL), who will let you know exactly what's needed and make sure everything is processed properly. You can find your DL on the HR Division Liaisons page. If you're unsure who to reach out to, email uishr@uis.edu with your department and we'll connect you.

I need a password reset for the job application system. What do I do?

No problem, password resets for the job application system are handled by our employment team. Just email HREmployment@uis.edu and let them know you need help getting back into your account, and they'll assist you.

I was just hired. Who do I ask about my start date?

Your start date is confirmed through your Division Liaison (DL), so they're the right person to ask. You can find yours on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who that is.

How do I request an employee tuition waiver?

Paige Lavin in our office handles tuition waivers for employees, their children, and retirees, so she's your best resource. You can complete the form online at the Tuition Waiver Form, or reach out to Paige with any questions at pstuc2@uis.edu or 217-206-7078. If you call and she's away from her desk, leaving a voicemail is a great way to get a call back.

How do I update my bank info, address, or deductions, or view my W-2, W-4, and earnings statements?

You can take care of all of this yourself online through MyInfo. Log in at hr.uillinois.edu/myinfo to update your bank/direct deposit information, home address, deduction preferences, to view your tax documents (W-2 and W-4) and your earnings statements. It's the quickest way to manage these details on your own time.

Why is my student not appearing in the system?

There are a few common reasons a student might not show up yet. Often it's because there's no approved electronic checklist on file, the student hasn't been entered into HRFE, or their new hire paperwork isn't complete. If you've checked those and your student still isn't appearing, reach out to your HRFE manager, or contact Student Employment at studentemployment@uis.edu for help tracking it down.

Why can't my student see their timesheet?

A few things can cause this. The most common are that the position isn't active, the time reporting method is incorrect, the time approver is missing or incorrect, or the new hire paperwork isn't complete. Reviewing those usually resolves it, and if it doesn't, Student Employment can help you dig in at studentemployment@uis.edu.

How do I request an alternative or flexible work schedule?

Requests for an alternative or flexible work schedule start with your Division Liaison (DL), who can explain the process and what to submit. You can find yours on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who that is.

I have a question about employment testing or my testing scores. Who do I ask?

Questions about pre-employment testing or your testing scores go to our employment team. Send an email to HREmployment@uis.edu with your question and your name, and they'll be able to help.

I have a question about my background check or pre-employment testing as a new hire. Who do I contact?

As a new hire, questions about your background check or pre-employment testing go to your Division Liaison (DL). You can find yours on the HR Division Liaisons page. If you're unsure who your DL is, email uishr@uis.edu with your department and we'll help you get connected.

How do I complete Public Service Loan Forgiveness (PSLF) paperwork?

For Public Service Loan Forgiveness (PSLF), you'll complete the employee portion of the form and then send it to us so we can certify the employer section. You can download the form here: PSLF form. Once you've filled out your part, email it to uishr@uis.edu and we'll take care of our section. One detail that's helpful to have on hand: the university's Employer Identification Number (EIN) is 37-6000511.

I'm having a problem or concern with my supervisor. Who do I talk to?

Concerns involving your supervisor are handled by Mark Owens in our office, and he's the right person to help you work through it. You can reach him at mowen1@uis.edu or by phone at 217-206-7096. If he doesn't answer right away, leaving a voicemail or email is a good way to get a call back.

Who approves student pay increases?

All student pay increases are approved by Student Employment. If you'd like to request one, you can reach the team at studentemployment@uis.edu.

Can graduate students hold multiple positions?

They can, within some limits. Domestic graduate students may work up to 25 hours per week, as long as they're not in a GA, ILSIP, or PAR role. Because hour limits and appointment restrictions need to be monitored carefully, it's worth confirming the specifics before adding a position. Student Employment can help you check eligibility at studentemployment@uis.edu.

How do I change or update my name (last name change)?

To update your name with the university, you'll set up an appointment with your Division Liaison (DL) to come into the HR office in person. Your DL will explain the steps and let you know which documents to bring with you. The best way to set this up is to email your DL directly. You can find yours on the HR Division Liaisons page. If you're not sure who your DL is, email uishr@uis.edu with your department and we'll get you connected. If you call your DL and they don't pick up please leave a voice message and they will respond as soon as they can.

I have a pre-approval question about a job posting. Who can help?

Pre-approval questions are handled by our employment team. Email HREmployment@uis.edu with the details and they'll get you an answer.

How do I find a student job on campus?

All student positions are posted on Handshake, which you can reach through UIS CareerConnect. Every open student job is listed online, so that's the one place to look, there's no separate list. Take a look and apply to any that fit!

Where do I find the Protection of Minors (POM) form?

You can complete the Protection of Minors (POM) form online on the Protection of Minors page. If you have questions while filling it out, Paige Lavin in our office is happy to help; you can reach her at pstuc2@uis.edu or 217-206-7078.

How do I resign from union membership or ask about union fees?

To resign from union membership or ask about union fees, you'll need to contact your union representative directly, since that process is handled through the union. If you're not sure who your union representative is, reach out to Mark Owens in our office at mowen1@uis.edu and he can help point you in the right direction.

How do I terminate a student employee?

To end a student's employment, contact Student Employment and they'll walk you through the process. You can reach them at studentemployment@uis.edu.

Who is my Division Liaison (DL)?

Your Division Liaison (or DL) is your main point of contact in HR. They handle most of the day-to-day employment matters for your department, so they're usually the fastest way to get an answer. Each area of campus is assigned a specific DL, and you can find yours on the HR Division Liaisons page, which lists each liaison and the departments they cover. If you're not sure who your DL is, just email uishr@uis.edu with your department name and your question, and we'll make sure it gets to the right person.

Who handles employee evaluations?

Employee evaluation questions go to your Division Liaison (DL), who can walk you through the process for your department. You can find yours on the HR Division Liaisons page, or email uishr@uis.edu with your department if you're not sure who to ask.

What references do I need to submit with my job application?

Great question! For anything about the references required with your application, our employment team can give you the specifics. Just email HREmployment@uis.edu and they'll let you know what's needed.

How do I find a job on campus?

All open positions at UIS are posted online at jobs.uis.edu. That's the single place to find and apply for our openings, there's no other list, so it's worth checking back regularly for new postings.

Who do I contact about an unemployment claim?

Unemployment claims are handled by Kelsea Hott in our office. Please send yours to her at kbatt2@uis.edu and she'll take it from there.

Do I need to rehire a student each academic year?

It depends on the type of position, so here's a quick rundown. Graduate Hourly employees need to be reviewed in the fall and again in the summer. Federal Work-Study (FWS) positions are reviewed every fall, and you can begin submitting those as early as July 15. And any position that was entered with an end date will need to be rehired if the student is continuing to work for you. If you're ever unsure whether a particular student needs to be rehired, reach out to Student Employment at studentemployment@uis.edu and they'll confirm.

How do I request a pay rate change?

To request a pay rate change, send an email to Student Employment at studentemployment@uis.edu and include the following so they can process it without back-and-forth: the student's name, their UIN, the requested pay rate, and a brief justification for the increase.