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  Information Technology Services

    ITS provides services and solutions that advance the UIS vision, mission, and strategic goals.

Welcome Message for New Users

Welcome to the University of Illinois at Springfield

The staff of Information Technology Services welcomes you to UIS. We want to share with you some of the information technology services and resources that are available to you as a member of the UIS community.

Your University Network ID (NetID) and password give you access to many valuable services on the UIS network. Some of these services are:

  • Webmail – instant access to your UIS email from any Internet location using a standard web browser: https://webmail.uis.edu
  • Blackboard Learning System – gives students and faculty access to online and on-campus course materials and communication tools 24 hours a day, seven days a week: http://bb.uis.edu
  • eDocs – our document management system giving you, and others you designate, anytime, anywhere access to your files. More information is available at: http://www.uis.edu/its/otherservices/edocs.html
  • Webstore – online store for software applications, available at no cost or at a greatly discounted price: http://webstore.uis.edu
  • Enterprise Applications – web-based system for various employee and student tasks such as submitting timesheets, adding/dropping classes, paying tuition, etc.: http://apps.uillinois.edu
  • i-card – web-based system for adding funds to your i-card from a credit card: http://www.icard.uillinois.edu

It is important to note that all members of the UIS community who use ITS services must adhere to the policies of the Acceptable Use of Information Technology Resources: http://www.uis.edu/its/about/policies.html

 

UIS email and Network IDs

All UIS faculty, students, and staff are given a university email account and address at the time their Network ID (NetID) is created. Your UIS email address is your NetID followed by “@uis.edu”. For example, John Smith’s NetID is jsmit2 so his UIS email address is jsmit2@uis.edu

Additional information about email for students is available here http://www.uis.edu/its/studentservices/emailss.html and here for employees http://www.uis.edu/its/facultystaff/emailfs.html .

Email distribution lists are available for faculty and staff use. The distribution lists allow an individual to easily send an email message to a large group of people at once. For more information on using distribution lists, please visit the UIS email Distribution List policy webpage: http://www.uis.edu/its/techsupport/announcements.html

 

Technology Support Center

The UIS Technology Support Center (TSC) is the primary point of contact for technology questions, problems, and issues. Faculty, students, and staff should contact the TSC directly with all technology questions. You may contact the TSC by phone, email, or by making a personal visit to the TSC service desk.

Location: Room 110, Health & Sciences Building
Phone: 217.206.6000 or toll-free in the U.S. 877.847.0443
Email: techsupport@uis.edu
Hours of Operation:
  Monday through Friday - 8:30am to Midnight
  Saturday - 10am to 6pm
  Sunday - 1 to 9pm

Additional information about the Technology Support Center is available here http://www.uis.edu/its/techsupport/index.html

 

Wireless Network

The UIS wireless network is available nearly everywhere on campus. To overcome the inherently insecure nature of wireless networks, a Virtual Private Network (VPN) client is used to establish a secure, encrypted link between a computer and the network. Additional information on the UIS wireless network, including information on obtaining and installing the VPN client on your computer, is available here: http://www.uis.edu/its/otherservices/wireless.html

 

Computers on Campus

ITS requires that all computers, university-owned or privately-owned, connecting to the campus network have installed on them the most current version of McAfee VirusScan. ITS has licensed this valuable application and has made it available at no cost to all faculty, students, and staff. Visit http://webstore.uis.edu to download your free copy.

ITS strongly recommends that you practice safe computing habits while using the UIS network. For more information about safe and secure computing, please read our security brochure: http://www.uis.edu/its/about/documents/Security.pdf

Remember, all members of the UIS community who use ITS services must adhere to the policies of the Acceptable Use of Information Technology Resources: http://www.uis.edu/its/about/policies.html

Information Technology Services maintains several public computer labs on campus. The following labs are open to all UIS faculty, students, and staff:

UHB 2030
Monday through Thursday - 8:30am to Midnight
Friday - 8:30am to 5pm
Saturday & Sunday - Closed
Phone: 217.206.7100

BRK 180
Monday through Thursday - 8:30am to Midnight
Friday - 8:30am to 5pm
Saturday - 10:00am - 6pm
Sunday - 1pm - 9pm
Phone: 217.206.6550

HSB 108 (When not in use by a class)
Monday through Thursday - 8:30am - 9:30pm
Friday - 8:30am - 4:30pm
Saturday & Sunday - Closed
Phone: 217.206.7100

Additional information about computers labs and the equipment and applications available in each is available here: http://www.uis.edu/its/otherservices/labs.html

Information on the many other services and resources offered by ITS is available on our web site at http://www.uis.edu/its/ or in an online brochure at http://www.uis.edu/its/about/brochure/sample_XGBookMax_01.html . We also publish an informative electronic newsletter that highlights technology services and initiatives. The current and past newsletters are available here: http://www.uis.edu/its/about/newsletter.html

 

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