The Survey Research Office is a unit within the Center for State Policy and Leadership at the University of Illinois Springfield.

The Survey Research Office (SRO), located within the Center for State and Policy Leadership at the University of Illinois Springfield, has a long history of providing applied research services to a diverse range of clients including state and local governmental agencies, nonprofit organizations, and businesses. The office has particular strengths in all aspects of survey research (from questionnaire design to analysis), conducting focus groups and in-depth interviews, and program evaluation. Some of our current and previous clients include Hospital Sisters Health Systems, Memorial Medical Center, the American Lung Association, the City of Springfield, the Greater Sangamon County Chamber of Commerce, the United Way of Central Illinois, The Community Foundation for the Land of Lincoln, the Illinois Department of Public Health, and The Illinois Department of Transportation.  We invite you to learn more about our research and services by contacting us.

Recent News and Projects

We are currently collecting telephone survey responses for the 2021 Illinois Behavioral Risk Factor Surveillance System Survey for the Illinois Department of Public Health. This survey asks questions about personal health. We understand that some people have received a similar-sounding call that is a scam. The Survey Research Office never asks for financial information, insurance ID numbers, or social security numbers. The only personal information we may request is a first name to ask for if a person asks us to call them back at a later time. Even then, the name is never attached to the actual responses provided. If you get a call from someone and wish to verify the credibility of the survey you can always ask to speak to a supervisor or call the Survey Research Office directly at (217) 206-6591.

Here are more information about the Illinois Behavioral Risk Factor Surveillance System Survey for the Illinois Department of Public Health.

Professional Affiliations

SRO is a charter member of the American Association for Public Opinion Research (AAPOR) Transparency Initiative (TI). As a TI member, the Office is committed to holding up the goal of transparency in research and to conducting research in conformance with AAPOR’s code of ethics. The Office is also affiliated with the Association of Academic Survey Research Organizations (AASRO). AASRO members are committed to advancing the goals of the academic survey research center community and the social and behavioral sciences generally.

Statement on Telephone Consumer Protection Act (TCPA)

Due to a July 2015 declaratory ruling by the Federal Communications Commission, all telephone interviewing (both landline and cellular) at SRO is conducted manually (i.e. without the assistance of autodialing). This is to ensure compliance with the FCC’s interpretation of the TCPA.

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Department News

Jul 30, 2021
"We have a pretty big digital divide between the Black and white population," says Tom Chi, chief innovation officer for the city of Springfield. This is one…
Jun 07, 2021
The 2021 Sangamon County Citizens Survey will start arriving in residents’ mailboxes the week of June 7-11. The survey, which has been conducted every other…