Multi-Factor SMS No Longer Available After October 30
If you use SMS passcodes when signing in to university resources with Duo, you will need to select a different option before October 30.
SMS passcodes are the least secure option when using Multi-Factor Authentication and the university is removing the SMS option beginning October 30 to help better protect university resources from cyber criminals. MFA also helps protect personal information, such as access to direct deposit.
What you need to do:
Determine whether you will use the Duo mobile app on a tablet or smartphone or use a token (key) that you plug in to your PC or laptop.
If you select the Duo Mobile app option, download and install it on your smartphone or tablet.
If you select the token, you can obtain one from the WebStore.
Faculty and staff who want to use a token should contact their department for instructions on acquiring a token from the Webstore.
Once you have the token in hand or have the app installed you can change your second factor as registered in the NetID Center to your new option.
- Visit the NetID Center and select manage my 2FA.
- Follow the instructions in this Multi-Factor Authentication (MFA), Migrating from SMS Text Message knowledge base article to make a new selection.
For more information about this change, please see Multi-Factor Authentication (MFA), Migrating from SMS Text Message knowledge base article.