Information Technology Services

Information Technology Services (ITS) advances the mission of UIS by ensuring reliable core systems and network infrastructure, excellent technology support, and promoting and assisting technology integration into the curriculum and business processes.

Technology for Engagement, Efficiency and Effectiveness

  • How Can We Help You?

    The start of the semester is here!  We couldn’t think of a better way to welcome you back than to showcase some of the resources and services we have available to support your teaching. We are looking forward to working …

  • On the Horizon!

    The beginning of a new year always sparks talk of what the future holds, and today we wanted to share some of the new technologies in higher education to look out for! Virtual Field Trips: Google’s Expeditions Pioneer program is …

  • A Few of our Favorite Things

    We wanted to kick off the semester with a post that highlights some of the tools and resources available to UIS faculty, staff and students provided by ITS! These great tools are all right at your fingertips and free, so …

For more information about ITS, including policies, our strategic plan, governance, archived newsletters, our staff, and more, please visit the About ITS webpage.

Average Blackboard Student Users Per DayAverage Blackboard Logins per DayAverage Blackboard Faculty Users per Day

Ways to Connect

With UISWiFi, portable devices can now establish a secure connection with the UIS network and the Internet without the need for VPN software.

Find more Ways to Connect »

Teaching and Learning Resources

In an effort to encourage successful integration of technology into the university experience, the Instructional Support and Training team provides training, support, and production services

Find more information about Teaching and Learning Resources »

IT Security

“Among the most serious economic and national security challenges we face are cyber threats. America’s economic prosperity and competitiveness in the 21st Centurty depends on effective cybersecurity.”

Find more information about IT Security »

ITS Services

The role is to fulfill the mission of the University by ensuring campus-managed network and communications systems and services are operated securely and efficiently.

Find more ITS Services we offer »

8010 Support Tickets in Calendar Year 201677.2% Support Tickets Closed with in 24 hours in Calendar Year 20164.1 Terra Bytes of Total Storage used for Email in Calendar Year 201620 Million Spam Emails blocked in Calendar Year 2016

Support

ITS Client Services is the primary point of contact for technology questions, problems and issues. This service is available to all UIS faculty, staff, and enrolled students.

Find more information about Support »

Location and Hours

Client Services, BRK 180
Located in the Media Lab
Mon-Thur | 8:30am to 10pm with phone support starting at 7:30am
Fri | 8:30am to 5pm with phone support starting at 7:30am
Sat | 10am to 6pm
Sun | 2pm to 10pm

Contact

217.206.TECH
217.206.6000
Toll Free: (877) 847-0443
Email: techsupport@uis.edu
Submit an online request

Check the status of a request, reopen a request, or add a comment to an existing request:

UHB Computer Lab
217.206.7100

UIS Information Security
Email: InfoSec@uis.edu