All residential areas of UIS Residence Life support a laundry area for student use.  Each court of the townhouse and apartment complexes has a laundry facility.  Each Residence Hall has laundry facilities on each floor of the building.  All machines are maintained by our outside contractor, MacGray.  All machines are operated with your student iCard.  When using your iCard, you will need to make sure funds are on your card in order to activate any machines.

iCard Instructions on how to activate the laundry machines:

  1. Locate the number of the machine you wish to use.  Each machine is tagged with a number
  2. Activate the machine by “swiping” your iCard through the control box and entering the machine number of the unit you wish to use.
  3. Once selected, follow instructions on the screen of the control box.
  4. Once machine is active, fill with item to be laundered.
  5. Select appropriate cycle and close lid/door.
  6. Do not over load the machine.  Overloading the machine will have an adverse effect on your clothes including, but not limited to:
    1. Clothes retaining soap after rinse cycle
    2. Clothes not drying
    3. Clothes being damaged 

Refunds on laundry machines

If you experience an issue where a refund is necessary, you will need to visit one of two offices depending on the method of payment in which you attempted to use.

If you are using cash, you will need to visit Dining Services located in the Public Affairs Center, Room 117.  An employee will handle your request.

If you are using your iCard, you will need to visit the iCard Office located in the Public Affairs Center, Room 124 (outside the Emporium food court).

Helpful Hints for Care of Your Clothing

  • Read labels for care of your garments.  If an item says “Dry Clean Only” then the materials and fabric used to make the garment was intended for a gentle wash cycle with little water.  Not following the care instructions could damage your clothing.
  • Separate your whites, bright colors, dark colors and jeans; dress shirts and pants should be separated as well if you are not dry cleaning.
  • Select proper wash cycle
    • Wash Whites – In hot water and rinse in cold water (normal cycle)
    • Wash Bright Colors – In cold water and rinse in cold water (normal cycle)
    • Wash Dark Colors – In cold water and rinse in cold water (normal cycle)
    • Wash Jeans – In warm or cold water and rinse in cold water (normal cycle)
    • Wash Dress shirts/pants – In cold water and rinse in cold water (delicate cycle) 
  • Use laundry detergent of your choice.  Fabric softener and dryer sheets are optional. Follow directions on the label of the detergent and use correct measurements.  Adding too much detergent will not get your clothes cleaned and will leave them filled with soap.  Concentrated detergents do not require a full cap full unless specifically stated.  
  • Do not stuff or overfill the machines.  If the agitator inside the basket of the washer cannot rotate, then your clothes will not get cleaned. Furthermore you run the risk of fire from the belt heating up from spinning around the base and spindle trying to rotate the agitator. 
  • Dry clothes in the same separate piles you created to washed.  Stuffing the dryer will not only keep your clothes from drying, but will waste your money and your time.

Recommendations for Use of Machines:

  • Use liquid detergent instead of powder or Pods
  • Do not use High Efficiency (he) detergent in front loading machines (despite videos)
  • Accurately measure soap to avoid producing too much suds
  • Report machine malfunctions to the 800-number provided, through a work order or to a staff member.

Helpful Videos: