Contact Security Support

ITS is dedicated to keeping both the University’s data and its users safe from cyber threats. We’re here to help protect our campuses data, personal information, research, devices, and more.

Get Help

For general security questions/support

Consultation, advisement, resources, and outreach on all non-emergency matters related to cybersecurity.*

To report spam, phishing, or email abuse

Report unsolicited emails such as phishing attacks and unwanted spam

 

For a cyber security emergency, incident, or breach

Consultation, advisement, and reporting on cybersecurity emergencies, incidents, or breaches.


Additional Help


ISSUE

CONTACT

CONTACT METHOD


Lost Password, Reset Password

NetID Center or ITS Help Desk


Compromised Account, Virus/Malware

ITS Help Desk

(217) 206-6000 or techsupport@uis.edu


Laptops, Phones, or Tablets Stolen on Campus

UIS Police Department

(217) 206-6690


Spam, Phishing, or Email Abuse not related to the University of Illinois

Anti-Phishing Working Group


Physical Threats, Illegal Activities

UIS Police Department

(217) 206-7777 or 911


*This offering includes non-emergency consultation requests, cybersecurity planning, security policy support, compliance guidance, security engineering requests, feedback gathering, tools maintenance, cybersecurity resource support, and other non-emergency cybersecurity-related requests.