Skype for Business

Skype for BusineesSkype for Business is a communication tool that allows users to collaborate in real-time via different communications. These include instant message chat, audio and/or video chat, and desktop sharing. In addition, Skype for Business talks with the Exchange 2010 Unified Messaging systems to allow users to see when others are available to collaborate.

Skype for Business, along with Zoom, is a campus-wide solution for web conferencing, making it a great tool for communicating with online students.

Please note that students do NOT need to install the Skype for Business client. Students join sessions simply by clicking the link provided by faculty and using the free web client (which involves a one-time plug-in download).

Downloading and Installing Skype for Business

Skype for Business is available to all UIS employees via the UIS Webstore. There are two versions of Skype for Business available for download – one for Macs and one for Windows.

Installation Notes: Microsoft releases updates for Skype for Business within Windows Update. Running Windows Update and installing the latest version may help solve any issues you may encounter.  Recommended hardware requirements are available.

Working with Skype for Business

Printable hand-outs are available for step-by-step instructions in using Skype

Meetings can be scheduled in advance through the Skype for Business Scheduler.

If you are on campus, use the On Campus Scheduler

If you are off-campus, use this Off-Campus Scheduler

To log into the Skype for Business Scheduler, enter UISAD\NetID for the Domain Username.

Skype for Business meetings can be recorded, and then uploaded to Kaltura for sharing the recording with others.

Additional Resources

Microsoft offers several resources and tools to assist in maximizing your use of Skype for Business.

Student Use of Skype for Business

Students can use the Skype for Business Web App to participate in meetings, instant messaging, audio/video collaboration, and desktop sharing. The Web App is cross-platform and launches automatically when a Skype for Business meeting link is opened.  Check out this list of supported web browsers for the Skype for Business Web App.

Skype for Business for Mobile Devices

Mobile versions of Skype for Business are available for Windows Phone, iPhone/iPad, and Android devices. Skype for Business on mobile devices is fully functional, including instant messaging, video chat, and screen sharing. Students who wish to use Skype for Business on their mobile device should install the mobile app but not sign in to the app.  Then, open the Skype for Business meeting link, and when prompted, tap Join Meeting (not Sign In).

Known Issues

  • A microphone is required to connect to the audio portion in any of the meetings.
  • Please submit a request to the ITS Client Services Center to activate the CISCO phone functionality to Skype for Business.

iOS 9 and Skype for Business Known Issues

There are two known issues with devices running iOS 9:

  • Logging into the Skype for Business app (Description of issue: When trying to log in, you get an error message ‘You can’t sign in with this version of Lync. Please install a newer version. If that doesn’t work, contact your support team.’)
    • Turn on Location Services on the iOS device
      • Tap Settings, then General, then Language and Region
    • Switch the language to any other language
    • Switch the language back to the desired language
    • Start Lync; you should be able to log in now
    • You may now choose to disable Location Services, if desired