FAQs from September 3 Fall 2020 Briefing

Questions and Answers from the Sept. 3 Weekly Fall 2020 Briefing with Chancellor


Q. If I have not received my test results within 48 hours, what should I do?
A. Log in to the Health Services portal and check for your results. If the results are not in your portal, contact Bethany Bilyeu.

Q. What are we doing to improve turnaround times for test results?
A. We’re constantly coordinating with the lab in Urbana to improve throughput. Also, UIS is partnering with SHIELD Illinois to set up a Springfield lab. We anticipate being able to run tests in this lab within the next 6-8 weeks. UIS has made it a priority to get testing done locally with fast turnaround for our students, faculty and staff. Collections will be done the same, but there will be a new portal where you will be getting your results. More info will be available soon.

Q. Do saliva samples go bad if they aren’t tested quickly?
A. No, the samples are very stable. A Yale study showed that if saliva is left for seven days at room temperature, the amount of viral RNA actually increases slightly. Therefore, it is believed that samples are not compromised if it takes several days to process them.

Q. If a person is identified as a positive case, but they go home to isolate, are they considered an on-campus or off-campus case?
A. If they were on campus learning, living or work, but then go home to isolate post positive result, they’re considered an on-campus case.

Q. If a person continues to have issues receiving their results, is there a way to streamline notifying them?
A. If we are aware of a large group of people who will be affected by an issue, we’ll send out a mass communication to that group or the entire campus community. Unfortunately, it’s more challenging to identify and notify people on an individual issue, but we’ll continue to work to improve the notification process.

Campus Safety

Q. What caused the spike in cases at Urbana?
A. In the past week, UIUC has seen spikes in undergrad COVID-19 cases. Primary concerns are large parties, students breaking isolation/quarantine and ignoring calls from the public health department. Currently, their undergrads are limited to essential activities only for two weeks. Undergrads are encouraged to not leave their residence except for class, testing, food and outdoor individual recreation.

Q. What does this mean for UIS?
A. We don’t want to see a spike at UIS. With Labor Day this weekend, we are increasing our Student Life and Residential Life programming and our messaging to students to encourage them to stay on campus.

Q. What else can I do to create an environment of safety?
A. The Student Government Association is asking the UIS Campus Community to join them in taking a personal pledge. Learn more and sign the pledge: uis.edu/covid-19/pledge/

Q. What’s the United in Safety Ambassador Program?
A. The United in Safety Ambassadors are student employees who serve as important visible representatives of the university to assist and answer questions regarding campus health and safety measures. These students will staff various locations around campus and will be available to answer questions, provide resources, and encourage members of the campus community to follow the Return to the Prairie and Restore Illinois guidelines.