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University of Illinois Springfield

The Learning Hub University of Illinois Springfield

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Frequently Asked Questions


  1. How much does it cost for an appointment at the center?
    It’s free! All the services at the center are free to current students at UIS.
  2. Where’s the Center located?
    The Center for Teaching and Learning (CTL) is located in Brookens 460. The Brookens building is the library. The CTL is on the fourth floor, on the classroom side of the building.
  3. What should I bring to my appointment?
    You should bring your class notes and class textbook, and writing implements and scratch paper (if needed). Additionally writing tutors request that you leave your paper with them at least an hour before your appointment so that they may review your work before meeting with you, as well as provide assignment prompts or guidelines and let us know what style you are using (MLA/APA/Chicago/etc.). Math and science tutors request that you provide the assignment and a copy of the class notes if the instructor doesn’t use a book.
  4. How do I make an appointment?
    Appointments can be made by calling (217) 206-6503, emailing, or stopping by BRK 460 at our front desk.
  5. How many hours per week can I meet with a tutor?
    You are allotted a total of two hours a week.
  6. Can I request a specific tutor?
    Yes, but tutors are available on a first come, first serve basis per time slot.


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Faculty & Staff

1. What services does the CTL provide?

The CTL provides:

  • a facility for make-up/online exams*
  • supplemental instruction for specific courses
  • one-to-one tutoring
    • on ground
    • online
  • academic workshops for your students
    • in the classroom per faculty request
      • on CTL services
      • on content (Math, Science, Writing, Study Skills)
    • online series (Writing)

    *NOTE: Please go to our make-up /online testing procedures for more information.

    2. How does the CTL provide assistance to online courses?
    The CTL provides one-to-one online tutoring in math, science, and writing using Course Sites Live Classrooms or, if necessary, email, and offers online workshops in writing and mathematics using Blackboard Collaborate. Also, our online tutorials provide students with helpful resources to review on their own.

    3. Can faculty refer students to the CTL?
    Yes, faculty can download the appropriate faculty referral forms to refer students to meet with a CTL tutor.


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