Information Technology Services
Online
Regardless of whether you currently know your password, you can reset it at
our password
reset page by submitting identifying information for authentication
purposes. You will be asked for the following information: UIN, Name,
Birth Date, Gender and Social Security Number OR TCN. Once your information
is verified a web link is provided to allow you to change your password.
In Person
The ITS Technology Support Center can assist you with password changes during
normal working hours by visiting our walk-up service window located on
campus on the first floor of the Health Science Building. You will
need to provide us with your University Identification Card and the other
information noted above.
Special
Cases [Emeritus Faculty, Generic Department
Accounts]
Certain accounts, such as emeritus faculty and generic UIS Department Network
IDs are not able to use the online method to reset account passwords due to
problems with verification. If you believe you are affected by this you
will need to do the following to get the account password reset:
- Emeritus Faculty can contact the Technology Support center by phone or email requesting the password change. Technology Support Center personnel will contact you for verification purposes.
Generic Department
Accounts can be reset by email request to the Technology Support
Center from the head of the department who uses that account.
