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email Faq

 

Accessing UIS Exchange 2003 Campus Email With Web Client

 

How Do I Login To My Campus Email Account?

  1. Go to the webmail homepage. This is located at https://webmail.uis.edu.
  2. You will be asked to login, you can do this using your campus NetID and password.

How Do I Get Help In Outlook Web Mail?

  1. After you login, on the start page, there is a Help button. Clicking it will bring up the online help form in a new window.

If you cannot find what you are looking for with the online help feature, please contact UIS Tech Support at techsupport@uis.edu or [217] 206-TECH and 206-6000.


How Do I Create A New Mail Message?

  1. To create a new message, login to webmail. On the start page, there is a New... button.
  2. Clicking New... will bring up the New Message window.
  3. Start by selecting a recipient, such as typing in an email address or selecting one from the global address list.
  4. Give the email a subject line by typing in the Subject field.
  5. Type your message in the whitespace.
  6. Click the Send button to send the message.

How Do I Add An Attachment To A Mail Message?

  1. Start by logging in to webmail and creating a new mail message.
  2. To add an attachment you must click the Add Attachment button, which looks like a paperclip.
  3. On the popup window, click the Browse button and select the file that you want to attach. Click the Attach button to attach it to the email.
  4. It may take a few moments for the mail server to receive the attachment.
  5. You may now return to composing your message, and click Send when you are done.

How Do I Delete Email Messages?

  1. First, select the email message you would like to delete by clicking on it. You can select more than one email by holding down the shift key on the keyboard as you click on other emails.
  2. Click the Delete button, which looks like a black X, or press the Delete key on the keyboard.
  3. After you delete a message, it will be placed in the Deleted Items folder. To empty this, select the Deleted Items on the navigation frame [on the left hand side].
  4. Click the Empty Trash button, it looks like a trash can or recycle bin. You will be asked to confirm the action, saying yes will delete the emails in the Deleted Items folder permanently.

How Do I Set An "Out Of Office" Autoreply?

  1. The Autoreply feature will automatically reply to any email sent to you. This is most useful when you are on vacation and would like to let others know when they can expect you to return.
  2. To turn the Autoreply feature on, click the Options tab in the navigation frame - it should be on the left at the bottom.
  3. To enable Autoreply, select the radio button labeled I'm currently out of the office. You can also write a message which will be sent along with the Autoreply.
  4. Apply the change by clicking the Save and Close button at the top of the frame.

How Do I Create A Rule?

Rules are useful for sorting your email, automatically deleting unwanted messages, or forwarding your mail to another email address.

  1. Click the Rules tab in the navigation frame - it should be on the left at the bottom. The main frame should change to show a list of rules on your mailbox [it is most likely empty].
  2. Create a new rule by clicking the New... button.
    Select a condition which causes the rule to activate. This can be who the mail is from, who the mail is to, or what is in the subject line.
  3. Select an action for the rule to perform. Move, Copy, Delete, and Forward will carry out the associated action on the email which triggered the rule.
  4. Activate the rule by clicking the Save and Close button at the top of the frame.

From now on, the mail server will check the rules each time a mail is sent to your mailbox and carry out any relevant rules.


How Do I Handle Junk Email?

The exchange server can filter your email based on a junk mail filter you define.

  1. To turn this filter on, click the Options tab in the navigation frame - it should be on the left at the bottom. The filter is a list of email addresses.
  2. To block all email from a particular email address, click the Manage Junk Email Lists button.
  3. Select which list you would like to edit; Safe Senders is a list of email addresses which can always send you mail, Blocked Senders is a list of email addresses you do not want to receive mail from.
  4. Clicking the Add button will let you add an email address to the selected list.

How Do I Avoid or Remove Unwanted [Spam] Email?

Spam mail is another everpresent aspect of computer life today. There is no known method to avoid it 100% of the time [short of not having an email account] but here are a few handy tips to minimize your exposure to these unwanted visitors to your inbox. Best tip to avoid spam:
  • Avoid using your UIS email account to register for anything online unless you are well aware of what they will be sending you.

Steps to follow to remove it from your inbox: Webmail:

  1. Right click on the unwanted email in your inbox, or select "Rules" on the lower left side of the screen.
  2. Select "Create Rule" from the list. The following image will pop up. Outlook Web Access
  3. The rule name is optional. If you choose to name it give it a name that will remind you what you are deleting or moving.
  4. Under "When a message arrives" you will have four fields to fill in.
    1. From field contains: in this field put part of the email address of what you are trying to remove [i.e. amazon.com]. You may also leave this field blank and fill in the subject contains field.
    2. Subject contains: you can make this section very vague or very specific.  For example, if you type "poker" in the field any email with the word "poker" in the subject line from the email address you placed in the previous field will be deleted.
    3. Importance is: it is recommended to leave this set to any unless you are removing emails from a person, department, or company that you may need to receive high importance emails from.
    4. Sent to, People or Distribution List: if you have followed the above directions your name should already be listed in the field. If not use the address book icon to the right of the field to find your name and select it.
  5. Under "Then" you will have four options. To remove unwanted emails, however, you will only have to select from two choices.
    1. Move it to the specified folder: this option will allow you to move it from your inbox to the folder of your choice. To remove unwanted emails using this option it is recommended to move them to your junk email folder.
    2. Delete it: this is the best option. This will delete all emails that the rule applies to. These emails will still be in your deleted items folder.

Steps to follow to remove it from your inbox: Outlook 2003

  1. Go to "Tools" at the top of the screen.  Under "Tools" select "Rules and Alerts," and then select "New Rule."
  2. This is the image you will see after selecting "New Rule." Outlook Rules Wizard
  3. Here you should choose to start creating a rule from a template.  You will be able to select the type of rule you want.  You can have it check for messages from a specific sender or with specific words in the subject line.
  4. Once you've selected your rule template you will see this screen. Outlook Rules Wizard
  5. Under the part which says step two click on the fields which are highlighted in blue.  These will then give you the option to fill in the fields as described under webmail and select where you'd like the messages placed [i.e. deleted items folder].
  6. Once you've filled in each field under step two select finish.

How Do Use And Search The Global Address List?

  1. The Global Address List stores the email address of any person or department at UIS.
  2. To use the address list, you need to compose a new mail message.
  3. Click the To button. This will bring up the address list search form.
    Type some info in the form, and click Find. The search may take a moment, but will return every mailbox which matched the search criteria.
  4. Click the Add recipient to New Message button to add a selected person to the To field.

How Do I Forward My Campus Email?

  1. You can use a rule to forward all of your emails to a different email address.
  2. Create a new rule and name it Forwarding Rule.
  3. Set the condition to Sent To, and type in your own email address.
  4. Set the action to Forward To, and type in another email address. All email you receive will be forwarded to this other email address.

Mail delivery is not guaranteed if you set your mail to forward to another address, and UIS will not take responsibility for lost emails.


Why am I getting unwanted email?

All students are automatically included on a University email distribution list called UIS Student - Official Information DL. This list is used by university departments to communicate current campus issues as well as other items of interest to UIS Students. In addition, notices regarding your University ebills are sent to this list. There is a limited number of people who can send items to this list and generally they are restricted to Deans, Directors and Department heads. Information that is deemed important to students is delivered via this list. Since there is only one list containing all students, some information is sent out that might not be of interest to the entire student population. For example, a listing of on campus events may not be of interest to students who lives several states away and only take online courses. No assumptions of levels of interest by students is made by the senders. The campus is working on several ways to better target the audiences that they want to reach with their messages. These may include Blogs and RSS feeds or posting the information on websites as well as other ways.

 

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