Information Technology Services

Student Services

Faculty/Staff Services

Other Services

Technology Support Center

• About TSC

• Accounts/Passwords

• Anti-virus

• Email FAQ

• FAQ

FAQ

Network Access

• What is the VPN Client and how do I install it?
• How do I connect to the UIS wireless network?
• How can I reset my UIS network ID password?
• When I attempt to lookup my network ID or reset my password, I get errors.

UIS Network Resources

• Email
  • How can I manage my Outlook Folders? [PDF, 245KB]
    • How do I use Personal Folders? [PDF, 681KB]
    • How do I Archive? [PDF, 555KB]
  • Email FAQ
• How do I share a printer?
• How do I share files on my computer?
• How to upload files to the student web space?
• How do I map a network storage drive?
• How do I connect to my student network storage drive?
• How do I use Remote Desktop? [PDF, 56K]
• How to search the UIS website

Computer Health

• How do I install and use Adaware SE to control spyware?
• What is spyware and how can I avoid it?
• How do I install and run Spybot to control spyware?

Computer Purchasing

• 2008-09 Academic Year Student Computer Recommendations
• General Computer Buying Tips
• UIS Dell Store [through the OBFS website]

Software Resources

• Adobe Contribute Resources
  • Contribute User Guide [PDF, 34KB]
  • Creating a New Page [PDF, 247KB]
  • Creating and Editing Email Links [PDF, 401KB]
  • Creating Links [PDF, 401KB]
  • Creating Lists [PDF, 85KB]
  • Adding/Uploading a PDF File [PDF, 85KB]
  • Creating and Editing Anchors and Anchor Links [PDF, 193KB]
  • Create a PDF File [PDF 72K]
• How to convert files into PDF with Word 2007? [PDF, 487KB]
• Publishing legacy [UIS] webpages
• Internet Explorer 7 and Blackboard
• MSDNAA
• Webstore

Mac FAQ's

• Connecting to a network storage drive in Mac OS X [PDF, 73KB]
• Sharing a Printer with Mac OS X [PDF, 67KB]
• Upload files to the student web space with Mac OS X [PDF, 69KB]
• Sharing Files with Mac OS X [PDF, 35KB]

 

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