Information Technology Services

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Technology Support Center

about ITS

Information Technology Services is responsible for the planning, management, and direction of technology initiatives in support of both academic and administrative operations at UIS. We provide the campus community a diverse set of technology services including development, monitoring, and maintenance of the campus data network, campus cable television services, telephone system, computer systems and servers, computer labs, and smart classrooms.

The primary objective of Information Technology Services is to advance the mission and vision of the university by:

• Ensuring that the core systems and the network infrastructure are reliable, robust, secure, and capable of handling the increasingly sophisticated types of applications UIS is using or plans to use in support of teaching, learning and conducting university business.

• Providing excellent technology support, making sure that anyone needing assistance with technology receives it promptly, courteously, and in an accurate manner.

• Exploring emerging technologies and promoting and assisting with integration of technology with the curriculum and the business processes.

 

ITS Customer Satisfaction and Needs Assessment Survey

In November 2007, ITS in coordination with the Office of Institutional Research conducted an online survey to assess the effectiveness of IT services offer in the areas of technology support, training, and classroom & lab services. View the summary of results [PDF, 529KB] from the survey.

 

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