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Information Technology Services University of Illinois Springfield

Desktop Refresh Program

Objectives: Ensure that faculty and staff have the most current technology available to fully participate in a technology-enabled work and learning environment, while making the replacement process seamless and cost-efficient.

How often: ITS will provide every full-time faculty and staff of participating units with a desktop or laptop computer once every four years. The oldest computers will be refreshed in year 1 followed by the next oldest computers in year 2 and so on. ITS will attempt to refresh approximately the same number of computers each year. Replacement is automatic, based on the age of the computer.

Who is eligible: All full-time faculty and staff from participating units– one computer per position once every four years. Individual staff/faculty are required to turn over their existing computer in order to receive a new one.

When computers become eligible for automatic replacement, the faculty and staff will be contacted via e-mail and directed to a Web form listing their options. The e-mail message notifying them of the impending replacement will contain a deadline for their reply. If they do not respond by that time, they will receive the new standard model with current configurations.

Once the new computers are ready for delivery, ITS technology support staff will contact faculty and staff directly to set up a mutually-convenient time to deliver the new equipment. ITS staff will transfer data from the old computer to the new one.

Configuration options: Faculty and staff can choose between standard-model Apple Macs or Dell PCs, in either desktop or laptop configurations (subject to change each year):

  • Desktop – Dell Optiplex
  • Desktop – iMac
  • Laptop – Dell Latitude
  • Laptop – MacBook Pro

Each year, ITS will send the configuration options for the next replacement phase to deans for review and approval. Configurations are carefully chosen to meet the current academic and business needs.

Ownership and inventory control: This program is a partnership between the college/department and ITS. Below is a list of responsibilities for each that we see as key components to successful implementation of the program:

ITS Responsibilities:

  • The computers will be the property of ITS.
  • ITS is responsible for maintaining accurate inventory records in the University’s inventory system FABweb.
  • ITS will provide maintenance during the PC life cycle.

College/department Responsibilities:

  • Assist ITS with the collection of inventory information and maintaining accurate records.
  • Notify ITS of new positions created.
  • Notify ITS when faculty/staff leave the college/department.
  • Purchase of additional items such as: 2nd monitor, docking station for laptop, accidental damage insurance, etc.
  • On an annual basis, each college/department will be given a listing of computers to verify the location and return to ITS for updating into FAB Web.

Current Models & Configurations

  • Desktop 1

Optiplex 9020 High End SFF tower, Intel Core i5 Quad Core Processor
90% Efficient Power Supply
USB 3.0/Firewire Support
8GB Memory
21.5in Widescreen LCD Monitor
1 Gigabit Radeon HD Video Card (Dual Monitor support)
256GB Solid State Drive
2 Button Optical Mouse
16X DVD+/-RW
Desktop 2

iMac, 21.5-inch: 2.7GHz quad-core Intel Core i5
Turbo Boost up to 3.2 GHz
1920 x 1080 resolution
Intel Iris Pro Graphics
8GB (two 4GB) RAM
1TB Fusion Drive
Apple Mouse
Apple Keyboard with Numeric Keypad
8x double-layer SuperDrive

  • Laptop 1

Latitude E7440, Intel Core i7 Processor
8GB Memory
Intel Integrated HD 4400 Graphics
Backlit Keyboard
256GB Solid State Drive
15.6″ HD Anti-Glare LED/LCD
Built in Webcam
8X DVD+/-RW
802.11a/b/g/n Wireless
9-cell Batter (7-8 hours)

  • Laptop 2

Mac Book Pro
2.9GHz Dual-core Intel Core i7
Turbo Boost up to 3.6 GHz
8GB 1600MHz memory
256GB Solid State Drive
SuperDrive 8x (DVD±R DL/DVD±RW/CD-RW)
Mini DisplayPort to VGA Adapter
Backlit Keyboard
Built-in battery (7 hours)

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Contact ITS

  • 217.206.TECH
    217.206.6000
    Toll Free: (877) 847-0443
    Email: techsupport@uis.edu
  • Media Lab
    217.206.6550
  • UHB Computer Lab
    217.206.7100
  • UIS Information Security
    Email: InfoSec@uis.edu


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