TSC Monthly Call Totals
The ITS Technology Support Center [TSC] is the primary point of contact for technology questions, problems, and issues. On this page you will find the number of times that the TSC has been contacted. These numbers come from the Unicenter Service Desk where the issues are logged when a user contacts the TSC.
| Month | Phone | Walk-in | Chat | Total | |
|---|---|---|---|---|---|
| January 2012 | 2550 | 500 | 291 | 74 | 3115 |
| February 2012 | 1364 | 330 | 189 | 31 | 1914 |
| March 2012 | 1248 | 336 | 214 | 34 | 1832 |
| April 2012 | 1149 | 385 | 188 | 31 | 1753 |
| May 2011 | 1437 | 353 | 188 | 36 | 2014 |
| June 2011 | 1692 | 435 | 205 | 29 | 2361 |
| July 2011 | 1299 | 390 | 167 | 45 | 1901 |
| August 2011 | 2580 | 552 | 428 | 49 | 3609 |
| September 2011 | 1576 | 417 | 209 | 60 | 2262 |
| October 2011 | 1096 | 260 | 155 | 19 | 1530 |
| November 2011 | 1347 | 640 | 153 | 70 | 2210 |
| December 2011 | 904 | 435 | 129 | 27 | 1495 |
Detailed Technology Support Center Contact Report [PDF, 90KB]
