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Cable Television

The University of Illinois at Springfield provides a variety of television channels in the classrooms to enhance the teaching and learning experience. Cable TV is also available in housing units and public areas.

Campus Cable is Digital

We have upgraded the system that distributes the channels around campus to digital, providing the campus with improved picture quality, better integration with the RAVE emergency notification system, and improved our space saving and energy saving efforts.

In order to take full advantage of this all-digital system including high-definition channels, please be sure to bring a digital TV with QAM tuner for use on campus.  A QAM tuner enables your digital TV to receive digital cable channels directly without a set top box. If you are unsure if your TV has a QAM tuner, please check with your TV’s manufacturer.

If you still have an analog TV (tube TV) you can continue to use it by purchasing a converter box.

http://www.campustelevideo.com/studentservices/dci401

If you have a digital-ready television, it is important to auto program your TV to ensure you are viewing all the available channels. Exact details on how to auto program or auto tune digital TVs vary from manufacturer to manufacturer and from model to model.  These instructions are generalizations that are meant to describe the way most TVs accomplish this feature.  For best results, refer to the owner’s manual for the specific TV you are working with. Most TVs will take between 20-45 minutes to complete this function.

Using the TV’s remote control, follow these general steps:

  • Step 1: Press the “Power” button to turn on the TV
  • Step 2: Press the “Menu” button
  • Step 3: Select “Set-Up”
  • Step 4: Select “Antenna” then “Cable”
  • Step 5: Select “Auto Program/Auto Tune” then “OK”

You may notice that some channels show up with decimals or dashes. Please visit http://www.campustelevideo.com/service-a-support/38 for information about these channels.

Since the signal is all digital, CRT (picture tube) TVs will not work without a digital-to-analog NTSC Clear QAM tuner converter box.

If you have any questions, please contact ITS Client Services at techsupport@uis.edu or 217-206-6000.

Frequently Asked Questions

Q. How do I set up my TV to receive TV channels?

A. Follow these steps:

  1. Connect a coaxial cable from the TV wall outlet to the input port on the back of your cable-ready TV.
  2. Connect the TV power cord to the wall electrical outlet and turn on TV.
  3. Using your TV remote, select Menu and then select and run the Auto-Setup feature. Refer to your user manual for instructions.

If you’re not receiving cable TV after following these instructions, double-check all coaxial connections. If there’s still no reception, contact ITS Client Services at techsupport@uis.edu

Q. Will my old analog TV still work with TV?

A. The TV system offers only digital channels. Old style, analog televisions will not work on the TV system.

Q. Can a laptop with a TV tuner installed be used to watch TV?

A. Yes, TV offers SD and HD digital stations. Any tuner that can receive an HD or SD signal will work. There is no need to decode TV digital signals as they are delivered using clear QAM.

Q. Do I need a converter box to receive the HD channels?

A. No, you do not need a converter box to receive the HD channels if you have an HD compatible television.

Q. What is the minimum hardware requirement to view HD channels in HD and which type of set works best?

A. The minimum hardware required to view HD channels is an HD compatible television. Television sets should be purchased based on the user’s preferences and needs. Users are encouraged to use the same consumer product resources they would when evaluating and purchasing other electronic equipment. ITS staff do not evaluate television sets nor do they provide recommendations on which sets work best.

Q. Will a Standard Definition (SD) television set work with all HD channels?

A. No, HD programming can only be viewed on an HD compatible television set.

Q. Why do the digital channel numbers include a period between the numbers on the channel lineup card?

A. Due to the technology differences between analog and digital television, multiple digital channels can fit within one channel. This is similar to radio channels, which also use decimals.

Q. Can the HD channels be programmed using the Auto-Setup option?

A. Yes, the HD channels can be programmed using the Auto-Setup option on most sets. However, this may vary depending on the manufacturer of the television set.

Q. How do I know if I am bringing the right television to view TV?

A. Only Digital televisions that have SD or HD capabilities will be able to view the SD and/or HD programming on TV.

Q. Why won’t my Westinghouse TV tune in any channels?

A. You need to run a channel scan:

  • Select auto-tune on the TV.
  • Select cable. This will discover one channel and activate the tuner in the set.
  • The first prompt will tell you to contact Westinghouse. This is not required to activate the tuner.
  • Select next.
  • The next prompt will ask you for the QAM tuner activation code. Enter 14159.
  • The channel scan will start after the correct code is put in.
  • After the scan is completed, you should have all of the channels.

Q. Why does my Sony Bravia only tune 156 channels?

A. Your TV needs an upgrade. Go to Sony Television Support, search on the model number for your TV and follow the instructions for upgrading your TV.

Q. Why does my TV tune in about half of the channels, but not all of them?

A. We have found that some TVs will not tune in all of the channels. This is a problem with the tuner in the TV. You will need to contact the manufacturer with the TV model number and date of purchase to get their recommendation for a solution or upgrade procedure.

Q. Will a DVR work with TV?

A. If the tuner in your DVR supports signals transmitted in a Clear QAM format, then it will be able to receive and record all of the digital and HD channels. (There is one exception with TiVo DVR. See “Will a TiVo DVR work with TV” below.)

Q. Will a TiVo DVR work with TV?

A. Yes, it will, with one exception. The tuner in a TiVo DVR does not recognize channel numbers that have a dash or dot in the number such as 2.1, 4.1, 7.1 etc. These channels use local channel numbers and we have to carry them with this numbering format. The TiVo box will tune them in but you will not be able to record future programs on these channels.

Q. My TiVo box has lost its programing guide. How do I fix that?

A. To restore the programing guide you will need to repeat the Guided Setup on your TiVo.

If this does not resolve the problem, contact TiVo Support.

Campus Channel

The University of Illinois at Springfield also offers the Campus Channel [channel 3.2] where Faculty, Staff, Students, and the Public can see what is going on here on campus. The channel features:

  • news and information
  • public policy conferences
  • campus events
  • sports
  • a student run news program
  • student activities calendar

The Campus Channel can be viewed on channel 3.2 on campus, on displays located all over campus and via the internet. If you are interested watching the Campus Channel online,

  1. From the UIS Home page, click About UIS.
  2. Then click Sights and Sounds.
  3. Click Video from the menu on the left, then Campus Channel.

The direct link is:  http://www.uis.edu/sightsandsounds/video/campuschannel/