Skype for Business

Skype for Business is a communication tool that allows users to collaborate in real-time via different communications. These include instant message chat, audio and/or video chat, and desktop sharing. In addition, Skype for Business talks with the Exchange 2010 Unified Messaging systems to allow users to see when others are available to collaborate.

Skype for Business is our campus-wide solution for web conferencing, making it a great tool for communicating with online students.

Downloading and Installing Skype for Business

Skype for Business is available to all UIS employees via the UIS Webstore. There are two versions of Skype for Business available for download – one for Macs and one for Windows.

Installation Notes: Microsoft releases updates for Skype for Business within Windows Update. Running Windows Update and installing the latest version may help solve any issues you may encounter.  Recommended hardware requirements are available.

Working with Skype for Business

Printable hand-outs are available for step-by-step instructions in using Skype

Meetings can be scheduled in advance through the Skype for Business Scheduler.

If you are on campus, use this Scheduler:

If you are off-campus, use this Scheduler:

To log into the Skype for Business Scheduler, enter UISAD\NetID for the Domain Username.

Skype for Business meetings can be recorded, and then uploaded to Kaltura for sharing the recording with others.

Additional Resources

Microsoft offers several resources and tools to assist in maximizing your use of Lync.

A comparison of features available in the various Lync clients is available on Microsoft’s website.

Work Smart – Quick and Easy Guides

Student Use of Lync

Student can use the Lync Web App to participate in meetings, instant messaging, audio/video collaboration, and desktop sharing. The Web App is cross-platform and launches automatically when a Lync meeting link is opened.  Check out this list of supported web browsers for the Lync Web App.

Skype for Business for Mobile Devices

Skype for Business mobile still uses the Lync clients at this time. Mobile versions of  Lync are available for Windows Phone, iPhone/iPad, and Android devices. Lync on mobile devices is fully functional, including instant messaging, video chat, and screen sharing. Students who wish to use Lync on their mobile device need to contact the Email ITS Client Services Center.

Known Issues

  • For users with the full version of Lync installed, please use a browser other than Chrome to join meetings.  Chrome does not detect that Lync is installed on your computer and will direct you to the Lync Web App.  Every other browser recognizes that Lync is on your computer and launches your meeting in the full version of Lync.
  • A microphone is required to connect to the audio portion in any of the meetings.
  • Please submit a request to the ITS Client Services Center to activate the CISCO phone functionality to Lync.

iOS 9 and Skype for Business Known Issues

There are two known issues with devices running iOS 9:

  • Logging into the Skype for Business app (Description of issue: When trying to log in, you get an error message ‘You can’t sign in with this version of Lync. Please install a newer version. If that doesn’t work, contact your support team.’)
    • Turn on Location Services on the iOS device
      • Tap Settings, then General, then Language and Region
    • Switch the language to any other language
    • Switch the language back to the desired language
    • Start Lync; you should be able to log in now
    • You may now choose to disable Location Services, if desired
  • Joining Skype for Business meetings (Description of issue: You tap a meeting link to join a meeting and are re-directed to a ‘Join Launcher’ webpage in the Safari browser. The webpage contains a link to install the Lync 2013 app. However, the page does not contain a link that points to the meeting within the Lync 2013 app.)
    • Copy the meeting URL from the meeting invitation
    • Paste the URL into the text box on this webpage:
    • Then tap Join Meeting