Information Technology Services University of Illinois Springfield

Information Technology Services Cover Photo

Information Technology Services

Information Technology Services (ITS) advances the mission of UIS by ensuring reliable core systems and network infrastructure, excellent technology support, and promoting and assisting technology integration into the curriculum and business processes.

Technology for Engagement, Efficiency and Effectiveness

  • On the Horizon!

    On the Horizon! The beginning of a new year always sparks talk of what the future holds, and today we wanted to share some of the new technologies in higher education to look out for! Virtual Field Trips: Google’s Expeditions Pioneer program is …

  • A Few of our Favorite Things

    We wanted to kick off the semester with a post that highlights some of the tools and resources available to UIS faculty, staff and students provided by ITS! These great tools are all right at your fingertips and free, so …

  • Making Movies Interactive

    If you are looking for a new, exciting webtool to utilize this semester, today we are sharing one of our favorite recent finds! The tool is called Zaption, and is a great way to combine multiple channels of delivering information …

For more information about ITS, including policies, our strategic plan, governance, archived newsletters, our staff, and more, please visit the About ITS webpage.

Average Blackboard Student Users Per DayAverage Blackboard Logins per DayAverage Blackboard Faculty Users per Day

Connect

With UISWiFi, portable devices can now establish a secure connection with the UIS network and the Internet without the need for VPN software.

Find more ways to Connect »

Teaching and Learning

In an effort to encourage successful integration of technology into the university experience, the Instructional Support and Training team provides training, support, and production services

Find more information about Teaching and Learning »

Security

“Among the most serious economic and national security challenges we face are cyber threats. America’s economic prosperity and competitiveness in the 21st Centurty depends on effective cybersecurity.”

Find more information about Security »

Services

The role is to fulfill the mission of the University by ensuring campus-managed network and communications systems and services are operated securely and efficiently.

Find more Services we offer »

12215 Total Support Tickets for 201582.7% of Support Tickets Closed within 24 hours4.05TB of Storage used for Email Storage 201515.5 Million Spam Emails blocked in 2015


Support

ITS Client Services is the primary point of contact for technology questions, problems and issues. This service is available to all UIS faculty, staff, and enrolled students.

Find more information about Support »

Location and Hours

Client Services, BRK 180
Located in the Media Lab
Mon-Thu | 8:30am to 12am with phone support starting at 7:30am
Fri | 8:30am to 5pm with phone support starting at 7:30am
Sat 10am – 6pm
Sun 2pm – 10pm

Computer Lab, UHB 2000
Mon-Fri | 8:30am to 5:00pm
Sat-Sun | Closed

Contact

217.206.TECH
217.206.6000
Toll Free: (877) 847-0443
Email: techsupport@uis.edu
Submit an online request: http://go.uis.edu/itsrequest

UHB Computer Lab
217.206.7100

UIS Information Security
Email: InfoSec@uis.edu