Testing FAQ

Frequently Asked Questions

Watch Tutorial On How To Apply

How do I determine what classification to test for and if I qualify
for a position?

  • Visit the job board to see what classifications the Human Resources office is currently hiring.  Learn what the required minimum qualifications are for each posted position found within the job description.

What is a Civil Service Exam? How can I prepare?

  • Each Civil Service classification has its own exam, which come in many different formats.  When you are scheduled for an exam, information such as time limit, exam
    components, and other related information is given to you.  As for preparing, many of our exams are knowledge tests.  This information could be gathered through your past work experience and education. Some of our exams are education/ experience tests, for which preparation is not necessary.

How do I apply for a Civil Service job?

  1. Determine what Civil Service classifications are currently available for testing on our web site.
  2. Review the minimum qualifications for the classification in which you are interested by reviewing the position description.
  3. Submit or update your electronic application. (It is the applicant’s responsibility to supply information that clearly and accurately represents his/her qualifications.  Failure to do so may result in being determined ‘not qualified‘.)
  4. Submit an electronic exam request.
  5. Receive notification of an exam date and time.
  6. Take the examination.
  7. Receive a notice regarding your score.  You may also check your score and register placement throughout the electronic application process on the my exam activity tab on your profile home page.

How do I submit an electronic application and exam request?

Login to the employment website.

New Applicants:

  1. If you are a New Applicant click Create Account, type in the personal and contact information requested, and make up a user name and password that you can remember. Click save.
  2. Once back on the Profile page, follow the instructions on the profile page for first time applicants.
  3. Those instructions are: Click on CS/EXTRA HELP tab and scroll to the bottom.
  4. Click apply for position.  This will generate the pre-approval process.
  5. Once back on the profile page start the CS Pre-approval form.
  6. Fill in the information requested, click Submit.
  7. You will receive an email once pre-approved within 1-3 business days from your request.
  8. You may then return to your profile page and click start.
  9. Begin filling in your application pt. 1 and application part 2 information.


Returning Applicants:

  1. If you are a returning applicant please type in your current user name and password, click Login.  Please Do Not Create A New Account.
  2. Be sure to fill out your application completely giving details on your work experience.
  3. Once you have logged on: You may select your desired Civil Service job from the job board.
  4. Click Apply for position.
  5. Next submit an exam request from the bottom of your profile page.

After the job deadline to apply has passed, allow 2-3 weeks for an email regarding the position.


How are Civil Service jobs filled?

  • CS jobs are filled through a testing process. Individuals take examinations for specific classifications and their scores are placedon lists called registers.  Scores appear on a register in order, from highest to lowest.  Registers change each time new scores are added or removed. When a vacancy occurs in a department, those eligible to interview are referred in accordance with CS rules and notified by mail.  Generally, the candidates with the top three scores are contacted for an interview opportunity.

How long does my score stay on the register?

  • Generally speaking, your score is good for up to two years.  You are also removed upon hire, request, or failure to respond to the Human Resources office, among other reasons.

Can I take the test over again?

  • You may request to re-write the exam up to three times within one calendar year.  Each instance of the exam must be taken at least 30 days apart, and this applies to all State University testing centers.

Can I transfer my score?

  • Yes, you may request to transfer your test scores to other State University institutions.  For more information, please contact Human Resources.

Terms and Definitions

Classification: Assignment of a job to a class.  Jobs similar in duties, responsibilities, and worth are grouped together and given the same standard title.

Job: A specific group of duties and responsibilities served by one employee.

Register: A list of candidates who have taken and passed the Civil Service examination, per classification. Registers are listed in order of highest score.

Veterans Preference: Veterans who were discharged under honorable conditions and certain other individuals may be eligible for additional points on an original entry Civil Service exam.