Survey Research

Survey Research Interviewer

Salary: $7.75 Hired on an As Needed Basis

Hours: Evenings, weekends, and possibly daytime hours available

Job function of Office. The Survey Research Office (SRO) helps fulfill the University’s research and public service missions by conducting social science data collection and analysis. Among other duties, the SRO staff is responsible for accurately collecting and recording responses to the surveys that SRO implements for other university units, state agencies, and other paying clients.

Job description. The CATI Interviewer is responsible for conducting telephone interviews using computer-assisted telephone interviewing software. This position involves contact with the general public, and specific populations on behalf of the University of Illinois and the Survey Research Office’s clients. The interviewer must be able to comprehend the types of information being collected through any individual survey instrument.

Qualifications. The following are qualifications for the position:


Articulate in written and spoken English, to be understood with ease by general public in Midwestern setting

2. Ability to establish conversational rapport and to communicate with respondents.

3. Ability to read accurately in a conversational, yet professional, tone and manner.

4. Ability to record responses accurately and complete required record-keeping work, paying attention to detail.

5. The ability to use a computer keyboard to record a respondent’s reply accurately.

6. The capacity to respond calmly and politely to unanticipated responses.


 

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