Tech Support / Help Desk
Top 5 Request Areas
Monthly Call Totals
- Sep 2009 - 1,520
- Oct 2009 - 1,448
- Nov 2009 - 1,136
The ITS Technology Support Center (TSC) is the primary point of contact for technology questions, problems, and issues. This service is available to all UIS faculty, staff, and enrolled students.
Help Desk Articles
- Should I trust my computer?
There are many machines in our lives that we trust. Traffic signals regulate traffic to prevent accidents, medical equipment helps doctors protect our health and voting machines tabulate our support for our favorite political candidates (although we sometimes take the results with a grain of salt). It's a fact: machines are present in nearly all aspects of our lives. We are so used to computers that we trust them without giving it much thought. We can now include our personal computers in the list of machines we trust and depend upon on a daily basis. We may not trust them with our lives or safety but we do trust them with something almost as valuable: our data. Read the full article.
Contact Information and Hours (Fall 2009)
All forms of contact are available during these hours:
Hours
- 8:30 AM to 12:00 Midnight - Monday through Friday
- 10:00 AM to 6:00 PM - Saturday
- 1:00 PM to 9:00 PM - Sunday
The Help Desk is closed on campus holidays.
Walk-in
Room HSB 110
Phone
217.206.6000 or 217.206.TECH or 877.847.0443 (Toll Free in Illinois)
Chat
Click the Live Help chat button on any Tech Support Web page
Services
Please see our TSC Help Desk Services webpage for detailed information about the services we provide. The Help Desk also maintains a current listing of supported software.