News You Can Use: Help with writing awaits you at UIS’ Learning Hub


Help Awaits You

No matter what kind of writing assignment you have (English, History, Math or the sciences), the eight expert writing tutors at The Learning Hub at UIS are ready and willing to help you.

Sarah Collins, Writing Specialist for the Learning Hub, says the Hub is especially eager to have online students reach out for help. Many of the tutors have taken online classes themselves, and they know how much work the classes require.

And really, the tutors at the Hub are just the kind of people who like to help students!

Will the tutors at the Learning Hub be too busy to help me?

The Learning Hub uses an appointment system to make sure there’s time reserved just for you.

What kind of help can I get?

  • Tutors will review the assignment and then let you know if you are on the right track.
  • They will also help you with overall organization and focus, tone, style, and other writing issues. They may also be able to direct you to some online writing tutorials that are always available.
  • If they see recurring grammar or punctuation problems, they’ll direct you to resources to help you correct and overcome those problems.

Please do realize this: The Learning Hub is a center for teaching and learning, not an editing service. They will not revise your paper for you or correct your spelling, punctuation or grammar mistakes.

Objections and Worries

  • I’ve never done anything like this before. Just give it a try! You may be surprised at how easy the process is, and you’ll see how much help the tutors can give you and how willing they are to help.
  • What if the technology doesn’t work? The Learning Hub staff almost certainly knows how to make it work. And if they can’t solve your problems, good for you. They’ll figure it out, and you will have helped them learn something that will help another student!
  • But I don’t know where to start on my assignment. They’ll be able to talk you through getting started. They’ve helped lots of students that way.
  • I’m a graduate student. Shouldn’t I be able to do this on my own? Everyone needs help, especially with writing, and everyone benefits from a second set of eyes on a paper. If you’re a graduate student who has been out of formal education for a while, why not take advantage of the confidence the tutors can give you as you get back into classes?

What kinds of conferences does the Hub offer? 

  1. An email conference: You send in your paper (after making an appointment); the tutor reviews your paper, makes comments and emails the paper back to you.
  2. A virtual classroom conference: After you make an appointment, you get instructions for how you can communicate with your tutor in real time using a microphone or a chat box.

Do they help just anyone who calls or emails?

Unfortunately the Hub is unable to help alumni because so many current students come for help.

What is the actual process for getting help on a writing assignment?

Make an appointment, either by phone or email. If you email, please use your UIS email address ( This helps the Hub know the email is coming from a UIS student.

VERY IMPORTANT: Whether you call or email, be ready to share:

  • The subject you are studying
  • The class—name and number
  • The assignment so they can know what your professor wants
    Length of paper
    Style guide (MLA, APA, Chicago Style Manual)
  • The instructor
  • Multiple times when you are available during the Learning Hub’s working hours
    (8:30 am – 7:00 pm, M-Th; 8:30 am – 4:30 pm F)

Without all this information, the Learning Hub staff will have to waste time getting the information, and sometimes this takes so long the time when they could have helped you has passed.

More information on appointments

Policies for appointments, cancellations, rescheduling and use of resources

  • After you make an appointment, you’ll receive a confirmation email.
  • Next, if you have signed up for a virtual classroom conference, you’ll receive a registration email from Course Sites (read the information on Course Sites here).
  • Register (remember to contact the Learning Hub if you have questions).
  • Send your paper and the prompt (the instructions your instructor gave you) by the prep time listed on the confirmation email.
  • Go online, (following the registration and Course Sites information) a little before your appointment to get signed in to the online classroom. If you have problems, the Learning Hub will help you sort everything out.
  • You can use a microphone or the chat box to speak with your tutor. Remember, the tutors have been chosen because they are friendly and helpful, the kind of people who take pleasure in helping you improve no matter what condition your paper is when you send it for their review. No worries!
  • After the appointment, the tutor will send you back the paper with his or her comments and suggestions.

At that point, you’ll be a veteran, and we hope you’ll take advantage of the Learning Hub again and again!